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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
Adults-only beachfront property with spa, near Tres Rios Ecopark

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Outdoor wedding area
2 outdoor pools, pool umbrellas
On the beach, white sand, beach massages
Privilege Junior Suite Adults Only | Garden view
Privilege Romance Suite | Living area | 32-inch LCD TV with cable channels, TV
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $374
includes taxes & fees
$374 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Sea View

Beach/ocean view

Deluxe Room Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Beach/ocean view

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Gran Coyote Golf - 7 min drive - 5.9 km
  • Tres Rios Ecopark - 8 min drive - 3.7 km
  • Maroma Beach - 13 min drive - 8.5 km
  • Playa Xcalacoco - 18 min drive - 8.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive
  • Cozumel Intl. Airport (CZM) - 14.1 miles/22.8 km

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

At Ocean Maya Royale All Inclusive Adults Only, you can spend time at the beach getting a beach massage, plus you'll be within a 10-minute drive of Tres Rios Ecopark. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy, and hydrotherapy. La Hacienda, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 4 bars/lounges, a fitness center, and an outdoor tennis court. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 320 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 5:30 AM
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Meeting room
  • Conference space (2013 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 32 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Does Ocean Maya Royale All Inclusive Adults Only offer free cancellation for a full refund?
Yes, Ocean Maya Royale All Inclusive Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ocean Maya Royale All Inclusive Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Ocean Maya Royale All Inclusive Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ocean Maya Royale All Inclusive Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Ocean Maya Royale All Inclusive Adults Only?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Ocean Maya Royale All Inclusive Adults Only?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Ocean Maya Royale All Inclusive Adults Only and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Ocean Maya Royale All Inclusive Adults Only also has 4 bars, a sauna, and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Ocean Maya Royale All Inclusive Adults Only?
Yes, there are 5 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.
Does Ocean Maya Royale All Inclusive Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Ocean Maya Royale All Inclusive Adults Only like?
Ocean Maya Royale All Inclusive Adults Only is in Riviera Maya. Popular attractions include Maroma Beach, which is 13 minutes away by car. Travelers give top marks for the property's prime location.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Olga L, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Regina, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

I been to a couple of all inclusive hotels & I loved this place. Got to try all restaurants & the buffet where all really good. Staff was friendly. Rooms was nice. I really enjoyed my stay.
Leonardo, 4-night romance trip
Verified Expedia guest review

2/10 Poor

This resort is dated. Its run down and not in great shape. Food areas are not air conditioned and buffets are not temperature controlled. Food was sub par at best. Me and my wife ate 1 thing all week out of fear of getting food poisoning again. (wife got sick on day 1, was sick for 3 days, we suspect the salad, as it was the only thing we didnt both eat) Staff was easy to deal with, however no follow through on anything they said they would do. Room cleaners didn't change the sheets in our bed, ever. Every night climbing into a made bed, there was sand in them still. Beds are not comfortable at all. We complained about our stay to their support staff, and they and Expedia both pointed fingers at each other for getting refunds back or transferring resorts. So we stuck it out. As we were checking out, they offered us room upgrades but only if we come back. Would have been a nice gesture to offer that while we were there having a bad time. I will never return here and will steer people away from here if I can. It was awful.
Reese, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Lovely resort
Bozena, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We had a fantastic and relaxing time filled with great activities. The staff was great and so was the food! I certainly visit Ocean Maya Royale again!
Roger, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Another great stay at this resort. The staff is why we continue to come back. Kenddalicious is amazing, kind, has lots of energy and is the heart and soul of this place. Chicky Baby is so nice and remembered us from before. New members of entertainment are also great. Shout out to Victor, Moises, Alberto. Grecia came around every morning and talked to us. Alfredo, Carlos and Hugo were great taking care of us at breakfast and lunches. Martin was great to talk to as well. Miguel and Eber at the pool bars were amazing and friendly. Cristobal at the Sportsbar is excellent. Margarita is a lovely person and always there with great excursions. Without these individuals this resort wouldn’t be the same. The staff and service we experienced this time around was outstanding. Thanks to all for a great stay
Kim, 14-night family trip
Verified Expedia guest review

10/10 Exceptional

I have been to several all-inclusive resorts (I think this was #11), so I have a pretty good idea of what a resort should be like. Ocean Maya Royale is a very standard, nice resort. It is clean, there are plenty of chairs for the beach/pool, and the staff is friendly and helpful. The buffet had a different theme every night, so it wasn't always the same food. We only ate at the Mexican El Charro and the Italian Dolce Vita for a la cartes. They were both good. Really my only complaint was how hot it always was in the buffet area as well as the lobby. Most all-inclusives have a nice breeze in the lobby but this one did not have any airflow and it was constantly miserably hot. I don't know what the remedy would be other than cutting down some of the greenery to provide better airflow from the ocean. I get it, it's Mexico. But it was a very hot week that we were there and the only place to cool down was in the room. This resort was SIGNIFICANTLY less expensive than other adults-only resorts, so we expected there to be something wrong with it or lacking. We did not experience anything bad and felt like this was an amazing price for what we got. Thanks to Dali (sp?) for being so great. My boyfriend had so much fun at the Spanish lessons!
Tara Lynne, 8-night romance trip
Verified Expedia guest review

8/10 Very Good

Pro: The resort was beautiful. The staff were amazing. The property was safe. They provided transportation and shows daily . Con: They have different priorities and accommodation depending on your color of brackets. Travelocity customers were supposed to have the black and gold, but was giving the green . You could not dining at certain restaurants or drink high quality alcohol. Spa treatments not included.
Lisa, 4-night trip
Verified Travelocity guest review

10/10 Exceptional

Clean rooms and friendly staff
Lucyna, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This resort is beautiful and the employees are amazing! They went above and beyond to make our stay stress free
Jessica, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

We had a great stay at Ocean Maya Royale! Only issue was the “party pool” could be loud and heard on the beach.
SARAH, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Lo que más me gustó fue el servicio y la amabilidad con la que tratan a sus huéspedes
Jorge Luis, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was absolutely perfect from start to finish. We took this trip for our 20th wedding anniversary. When we arrived we were greeted immediately and offered drinks while we waited to get checked in. Our privilege butler, Fabian immediately arrived and our check in process was quick! Fabian showed us to our room, explained all of the amenities and made all of our dinner reservations. He was always available via an app to answer any questions or accommodate our needs. The beach staff, Jorge, and Jesus were our favorite! It seemed like they were waiting for us each day and setup the spot that they knew we liked. They were so much fun and very personable during our beach time! The evening activities were so much fun and it was worth it to try all of them. After dinner we would make our way to the sports bar to see our friend Jesus. He learned our likes very quickly and always said “see you in 5 minutes!” We met Josue at the privilege restaurant and he was the kindest young man. To learn about each of the employees and get to know them on a personal level made our trip so special. A special anniversary dinner, flowers on the bed, and a note from Fabian was a welcomed surprise! The food was amazing, the resort was clean and all of the staff were exceptional! This was our first all-inclusive trip and we will definitely be back! Thank you all for making this special trip for us such a wonderful experience!
E-Raegan, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Don’t really have much to stay pool activities aka staff was amazing !! But everything else wasn’t what we expected
Anayeli, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Room service
Frank, 8-night family trip
Verified Expedia guest review

8/10 Very Good

Debora, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Layout was great, convenient, easy access to various events, good food and a variety of food types.
Dennis, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lashon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALL GOOD.
VITO, 4-night family trip
Verified Expedia guest review

8/10 Very Good

For an older resort it is easy to navigate and walk around. The food was sub par, but as to be expected for the masses they are cooking for. The actual dining options are decent, but nothing to brag about but, they did try to offer options to cater to many. The staff are super friendly and helpful and the bartenders and coffee shops were my go to spots. Rooms were outdated and need a facelift. Premises could use upgrades as well as the entertainment room/theater were old and pool tables were not leveled and the air hockey table was inoperable for the most part.
Albert, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

The food was very good quality and variety. The facilities were nice. The beach was decent but there is the inconvenience of the seaweed.
George C, 7-night family trip
Verified Expedia guest review

6/10 Good

fatiha, 7-night trip
Verified Expedia guest review

10/10 Exceptional

This resort exceeded our expectations, the staff were friendly and professional we had the opportunity to visit another resort for a day it was much bigger and grand but the vibe and atmosphere did not compare to Ocean Maya Royale. A huge thank you to our butler Alfredo who was there always and made us feel at home. Our stay was relaxing and refreshing, all the food was delicious and fresh the grounds were well manicured and appealing. We miss it already and can’t wait to come back! The privilege program was the extra luxury we wanted and received. Thank you for your hospitality.
Carlton, 3-night romance trip
Verified Expedia guest review

General property information

Travelers Say
"We really enjoyed the 2 large pools and swimming up bar."
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM