The room was quite small, but that wasn't the issue. For one, there was a quite bad smell in the room. The mattress had other people's hair under it and under the pillow. The noise-insulation was non-existent - we can hear absolutely everything happening in the other rooms. The AC would turn itself on during the night and blast cold air at us, even when we had turned it off. The staff would start cleaning the hallway at about 8am, so if you want to sleep in, good luck with that. Overall, not super rude staff, but not friendly at all. The breakfast buffet is a joke - the food was terrible and some things, like orange fresh, cost extra money. We did it one morning and never went back for the rest of our trip.