4/10 Fair
Jul 2, 2019
Overstretched and understaffed
This appears to be a fisherman's hostel that now caters to passing trade (people using it for overnight stays). Unfortunately, this now seems to translate into a degree of indifference about guests. The more interesting dinner choices are "unavailable" - and may only be used to get people to sit down. The room we were in was ok, but the bathroom almost unusable, as both WC and washbasin were crowded against the shower so that it was impossible to sit straight on the toilet, or bend over the basin. The situation (by the river) is scenic but comes with serious disadvantages - lots of squashed mosquitoes on the walls testify to this - and with no netting on the windows, ventilation is nearly impossible in summer. Check-in and out is extremely fast, because the owner has little or no time - and having been told that breakfast would start at 7.30, we arrived to find most of the other guests waiting outside a locked room - evidently having been promised an even earlier start (7.00?). When someone arrived at about 7.45, they were unable to cope, so we guests helped serve breakfast to try and speed things up. There is undoubtedly goodwill, but this property does need significant redesign at a basic level, some 'refreshing' and a different approach to guests - at the moment it looks as though management considers that overnight stayers are hardly likely to complain, so why bother?
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1-night romance trip
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