I was disappointed with this hotel as it felt like I was staying in a motel. The elevator broke and I had to haul my luggage down 3 flights. It lacks cleanliness and maintenance. I booked according to the reviews but was sadly shocked that the ratings are the opposite of what I experienced. In fact, Mombasa is a disappointment, and I was happy that I only booked one day in this town. Never will I ever go back!!!