Best Western Hotel Kaiserslautern

The staff here are exceptional really go out of their way to make sure you have a pleasant stay. Hotel is in a neighborhood, very close to their local football (soccer) stadium you might want to keep that mind when booking your stay. I just say this because there was a pretty big game against their rival one of the days I stayed and there was lost of traffic and it was really loud that day and late that night. That wasn't a big issue for me but would of been nice to know before hand. I had a great stay and I would definitely stay there again. No restaurants close by but are a short drive or walk away but definitely not an inconvenience I usually walked to the mall area (30min walk/5min drive) then took a taxi back. Hotel does have a buffet morning/evenings only for a reasonable price. Bar is open until 1 or 2 am and has some food you can order. It was my experience that a lot of staff spoke English pretty well and those that didn't tended to be paired up with someone that did. No central air here but the windows do open and some rooms have patios as well. They also have fans you can as for. My advice if you have any issues during your stay bring it to the front desk and they will address it promptly if it is something they can correct if not they try to work out a solution. I ended up changing rooms my first day, the window didn't open in the 1st room, when I notified the front desk of the issue they addressed the issue right away and I was moved to q different room.

We walked through a part of the hotel where we felt what felt like A/C in the hallway. Our room however, not only lacked any A/C, but the window would not open to allow a breeze into the room. It would only slightly open at the top. The room next door had a balcony and door that would at least offer ventilation. It made for a very uncomfortable night. The hotel did have a buffet with cold schnitzel and a few unappealing side dishes. We decided the 18 Euros they wanted was a bit steep, and apparently others must have felt the same since the large dining room was completely empty. When we asked the desk if there was a restaurant nearby, the clerk told us there was one about a mile away, down a steep hill. This was true, however, there was a smaller place about a block away. Having stayed in other Best Western properties around Germany and Europe, we were disappointed by this one.

It was very hot and some type of air or fan would have been appreciated.

Price was just right---Great location-very clean-quiet-great service--no air condition for a day. Bring your Fire Stick if you want American TV

Would be nice if the rooms had microwaves or the hotel has a common area microwave. I wasted a lot of food because I couldn’t reheat anything.