Grand Apartments Kew Gardens

The cover picture on Hotels.com is misleading, comfortable apartment but not worth the money.

This was a good little apartment in a GREAT area, but there were some things that could have made this stay much better than it ended up being. 1 Bedroom not 2 Bedroom: We booked this apartment under the impression that it was a 2 bedroom. However it was a 2 Bed apartment, with one of the beds being a sofa bed in the living room area. Not the worst thing, but people should know that going in. The other thing was that the pictures on the website were NOT the apartment we were given which I found pretty frustrating. AC not working: AC did not work the entire time we were there. This may not be the worst thing but during this heatwave it was noticeable. No WIFI: the owner gave us a MIFI device late on the first day, but it never worked, so we did not have internet the entire time we were here which was very inconvenient. It is crucial to have connectivity to plan our days, buy tickets, and just access to internet for kids, etc. Cleaning Fee: There is a seperate fee for cleaning that needs to be paid in Cash. Had we known the above and possible had the owner resolve some of the issues, we would have had a GREAT stay. With that said, the apartment is VERY clean, and pretty spacious even without the second bedroom. The appliances, bathroom, furniture, etc were all pretty modern and comfortable. I would recommend it given the owner take care of the items listed above. Be sure to communicate with Bogdan prior to your stay.

It was wonderful, the hosts were friendly flexible with check in and check out all the amenities available. More than we could’ve used! I cannot complain everything was trouble free. Area is very nice and building complex even more so.