4 stars for this hotel seems completely out of sync with the hotel attributes (or, lack of such). Not only could you hear when the neighbouring guests used the toilets, but the drain in our room would sound like we flushed the toilet ourselves. When guests upstairs walked around it sounded like the ceiling was coming down on you. When guests next door sneezed, it was as if they were right next to you. Although the room offered a temperature control, this was pointless as there was no ventilation. The room did include a safe, however according to the hotel reception the safes “did not function anywhere in the hotel”. The bar did not even offer a menu - they just pointed to the liquor bottles and told you to decide what you wanted. Restaurant food was the worst we’ve ever experienced. The hotel was ramshackle, only worsened by the plastic-like materialised used on every inch of every surface (which were worn down). The price was absolutely outrageous compared to the hotel quality, and it is simply unbelievable that it qualifies for four stars - not least when comparing to the other hotel we stayed at on the Isle of Skye). We felt completely exploited as the hotel clearly took advantage of the peak season to set prices at a rate nowhere near what would qualify as reasonable. Cannot recommend this hotel to anyone else.