Freehand New York

POSITIVE: Great location. Nice restaurant. Super check-out service (We checked out one day earlier than originally booked - had already informed of this months in advance of check-in and again upon checking in, however, the clerk did not want to shorten our stay upon check-in i.e. we would have to pay for the extra night. The cleark upon check-out, on the other hand, was very helpful and said we would only be charged for the nights we had stayed). NEGATIVE: Very small and dark room (Queen room) and hotel in general - the photos do not match reality. Poor check-in experience.

Old hotel, rooms and comfort areas are renovated recently through. Location was spot on for us (family, 3 persons). Nice rooftop bar, close to metro and a large selection of restaurants too. Quite young guests here, so the vibes.

Had a lovely stay in NYC. We stayed 5 nights at Freehand hotel New York. Very nice location, walking distance to most things. we stayed in room 1140. Nice and comfortable room, only minus was some noice from the back yard - sounded like the noise of a ventilation system. The staf was always friendly and helpful.

Et rigtig dejligt hotel og en overordnet rigtig dejlig oplevelse. Vi følte os godt taget imod og særligt rengøringspersonalet fortjener ros. Vi havde nogle små problemer, hvilket primært var med servicen, hvor der nogle gange lod til at være nogle kommunikationsproblemer, ikke med sproget, men konteksten. Der er absolut også dygtige mennesker i serviceafdelingen på hotellet, men enkelte gange, så virkede det som om, at der manglede noget professionalisme ved receptionen. Det fik vi dog rettet op på til sidst. Alt i alt var vi meget tilfredse. Hvis vi bor på Manhatten kunne vi godt overveje Freehand igen, og vi vil anbefale Freehand til andre rejsende der vil have en cool og anderledes hoteloplevelse, i et helt igennem perfekt område. Lokationer kunne simpelthen ikke have været bedre.

Small, but nice rooms