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Dette lejlighedshotel i luksusstil ved stranden tilbyder spa og ligger i nærheden af Hollywood Beach
Dyrt og forholdsvist nyt lejlighedshotel, som overhovedet ikke er pengene værd. Ventetid…
4. aug. 2018
Check in went great, The unit was spacious, great view, just not very clean, plumming was…
3. jun. 2021
Dette overnatningssted oplyser, at det følger retningslinjerne for rengøring og desinfektion i henhold til SafeStay (AHLA – USA).
Husk: Når du indsamler 10 stempler, får du 1 bonusnat*
Spaen er åben hver dag. Gæster under 10 år har ikke adgang til spabadet.
Tidlig indtjekning kan arrangeres mod et ekstra gebyr på USD 50 (afhængig af tilgængelighed)
Sen udtjekning kan arrangeres mod et ekstra gebyr (afhænger af tilgængelighed - beløbet varierer)
Parkeringsservice koster USD 28.00 pr. nat, og der er intet gebyr for indgang/udgang
Morgenmad koster mellem USD 18 og USD 40 pr. person (cirkapriser)
Gæster under 10 år har ikke adgang til spabadet.
Gæster kan være helt rolige, da der er kuliltealarm, røgalarm og sikkerhedsalarm på stedet.
Dette overnatningssted har indført foranstaltninger i forhold til øget rengøring og gæsters sikkerhed.
Der anvendes desinfektionsmiddel til rengøring af overnatningsstedet, ofte berørte overflader rengøres med desinfektionsmiddel mellem ophold, og sengetøj og håndklæder vaskes ved mindst 60 °C.
Værnemidler som mundbind/masker and handsker er tilgængelige for gæster.
Der er tiltag for at sikre social afstand, personalet anvender værnemidler, der er beskyttelsesskærm mellem personale og gæster i travle områder, der udføres regelmæssig temperaturmåling af personalet, der tilbydes temperaturmåling til gæster, og gæster bliver tilbudt håndsprit.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Hvert værelse er tomt i mindst 48 timer mellem ophold.
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til SafeStay (AHLA – USA).
Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen.
Dette overnatningssted godtager kreditkort. Kontanter godtages ikke.
Følgende indgår i resortgebyret:
Vi har inkluderet alle gebyrer, som dette overnatningssted har informeret os om. Gebyrerne kan dog variere baseret på f.eks. opholdets længde eller den enhed, du har reserveret.
Ezra, Rejse på 4 nætter, 2. jun. 2021
We have stayed with you guys before in December and loved it. Unfortunately this time was not so good. We were given a room with stains, broken doors, holes in closet. We went downstairs and asked why the room was destroyed. The response given was spring break just happened and it is what it is. After some talking with the manager we were given another room on the 40th floor. This room had door handles that fell off, a Door that would not close without forcing it. Stained couch which we were warned about and again told it happened during spring break. We asked for assistance moving all of our stuff from one room to the next. we were told no one was free and no luggage carts could be found. Trip after trip we made our way to our new room and lived with the issues still present in the new room. The next morning I was greeted with a microwave that wouldn't work. I called the front for 20min with no answer. Finally dialing random extensions someone picked up and transferred me. I was told that you would text your crew to assist and have zero clue how long it could take. To my surprise it only took 5min which was great and got the microwave working. During our stay we were stopped and harassed by security multiple times because no one told them we had moved rooms. We called the front desk to ask for more trash bags and was told they are by the trash chute. We asked Cleaning for more and said they do not service our room therefore could not give us any more. Your staff at the res
Familierejse på 5 nætter, 26. maj 2021
Needs work, rooms need a re model due to furniture being worn, dirty & little outdated. Needs a way better valet company. Horrible valet that first class valet system is. Pool attendants should be fired the lazy ones and hire some very honest hard working ones. Only saw one lady who came around pool to serve us and others. She was very kind but said I’m the only one who ever works. Way to access floors needs work. Elevators are always slammed and long waits. Front desk staff very honest and respectful and try to help out the best they can which is good. I think this whole Covid situation and dropping prices on these nice places really brought the scummy people to come visit and ruin these places.
Rejse på 2 nætter, 9. maj 2021
Where do I start. The moment we walked into Hyde we were welcomed by extremely rude staff that were bickering and arguing with each other in front of guests. When we walked into our room the beds weren't even the sizes that our reservation called for. We had paid for 1 King 2 Queens but instead were placed in a 1 queen, 2 twin size. When we called the front desk we were told that we were wrong and that we had a 1 King and 2 Queen. But they refused to come into the room and show us that we were wrong. I’ve been in the mattress business for long time and i am very knowledgeable in that department. Housekeeping never came to clean our room and our confirmation email stated that this would happen daily. What made it even worse was that it felt like such an inconvenience for the staff to bring towels and toilet paper to our room. With each interaction we had with hotel staff there was not one pleasant one. Bad attitudes , and plain disrespect is what we experienced during our short stay. The Balcony area which we thought would be the only good thing about our room, was filled with broken glass that housekeeping had failed to clean up. Had we not paid attention our kids could have stepped on a piece of glass and severely cut/injured themselves. Valet was a complete nightmare as well it takes 20-30 minutes at times just to drop off/pick up. When we called for our last pick-up so that we could head to the airport the guy sitting at the valet desk had his head down and was asleep.
Nick, Familierejse på 4 nætter, 29. apr. 2021
First and last time I stay at the Hyde. We booked for an ocean view 2 bedroom room with wrap balcony. When we first got to the room, we noticed how dirty and stained the rug was throughout the place. The walls were also scuffed and dirty. It didn’t give you a clean feeling. Especially not after you are paying a lot of money for a 4 star hotel. We called customer service to complain and NO one answered the phone lines. When I went down to speak to the agent in the front desk, I told her that the place didn’t feel clean. She apologized and said she felt bad and went ahead and told me that they couldn’t send anyone to clean due to covid. I requested cleaning products. She said they couldn’t provide any cleaning supplies. She then continue and said there was a Walmart down the block. The balcony and outside walls looked like they have never been clean in a year. We went down to the pool and couldn’t get an umbrella for our pool chairs not get fresh towels. And the elevators situation was OUTRAGEOUS! 40 floors trying to check out using 4 elevators. It took over 30 mins to get to the lobby. Frustrating!!!!
Familierejse på 2 nætter, 23. apr. 2021
Amazing pool area and great service.
Rejse med venner på 3 nætter, 23. apr. 2021
View and room are awesome wslking distance to the beach. Elevator ride is horrible non existent service. If you stay in your room most of the trip will will love it if not you will hate.
Kirschner, Familierejse på 3 nætter, 22. apr. 2021
The elevators were down and it took over 40 minutes in a packed elevator during a pandemic to get anywhere. When we went in the morning and early afternoon to the pool to avoid the crowd, there was no one to give us towels.
Familierejse på 2 nætter, 16. apr. 2021
Staff is unaccommodating, although I’m not sure there was much they could do to improve the degree to which management has allowed this hotel, which could be beautiful, to fall into serious disrepair. Much of the property and the rooms are filthy or damaged. The carpets in our unit were absolutely filthy. I injured myself on the property as the result of the hotel’s attempt to block an entrance by placing a very heavy iron umbrella stand, (absent the umbrella) with a very sharp open edge at mid-shin level in front of the entrance without any other notice or sign. I bruised my shin badly, broke the skin, and twisted my ankle. Security did come up to photograph my injuries but had to beg for ice to lessen the swelling. The comments from other reviewers about the elevators are accurate. We almost missed a funeral waiting more than an hour. During most of our stay at least one elevator was not in service and during several days two of four elevators were not in service. At one point my sons and husband had to run down 37 flights of stairs to hold our Uber. There was electrical tape holding broken glass together and several broken machines in the workout room. With little effort this could be a 4-star facility. It is right on the beach, the pool is attractive. We spent $3000 renting a two bedroom suite for 4 nights and had to pay for more than two beach chairs. Outrageous. Tragic that ownership has allowed this property to fall into such disrepair.
Cindy, Familierejse på 4 nætter, 15. apr. 2021
loved the view it was amazing!! the suites are very spacious with great quality. All of the staff members were helpful and friendly. Already booked my 2nd stay here!!!
Rejse med venner på 1 nat, 10. apr. 2021