Hyatt Place Dubai Al Rigga Residences

Everything was great except the check in . We were advised that the booking was cancelled due to problem with the credit card .. this caused a minor delay else the stay was pleasant .. the tea is close to the station and night life of the area ..

Everything was excellent. Very much recommended Great location and spacious apartments

Fantastic hotel, very clean and big size apartment for a small family. Very courteous and friendly staff

We had a 2 night stopover and it was good value for the price. I requested an iron early on arrival to our room ( there was an ironing board but no iron). The iron was delivered over 24hours later after I left a note on the ironing board for room service the next morning. The room did not get serviced until 5;30pm when we returned from our day out and went to reception to let them know that the room had not been done. The breakfast were good and we had an early morning flight on the 3rd day and Aboo Baker was very generous and allowed us to enter the restaurant for breakfast at 6am although breakfast did not open until 6:30am. He was very attentive.Overall good but the service was not up to the Hyatt standard.

This time I was very disappointed, AC was not working properly, after complain no one listen to me, BTW staff at reception are very cooperative but room service was not good, Hotel condition is also pathetic, in every area repair job was going on. Heavy traffic at breakfast, even waiting Ine and I have to wait for almost 15 minutes.

Hot water line was under repair in one of the bath rooms in the two bed room apartment we rented. They knew this. When we asked to check, the maintenance people said, the hot water line is not working and they will repair after we check out. They did not even feel bad to say that......very disappointed

We booked the hotel apartment 2 bedroom 2 bathroom. It was exceptional. The rooms were overly spacious and clean. We loved the kitchen and the fact that we were able to do laundry for our week long stay. My only issue and this is my personal preference is that the water in the shower didn't get hot enough. Room service tried to adjust it and it did get hotter but didn't last long. My kids were OK with the water temp but i would have liked it to be hotter. again that's my personal preference.

Very nice hotel

Once we arrived at the hotel check in was where my problem started, my original booking that was made for 2 room's was then made clear to me that one room had been cancelled. On further discussion I was then told the hotel decided to try taking money from my account so they could confirm that I was going to have the second room so because my card was declined Hyatt place decided to cancel my second room. My booking was clearly made with paying at the hotel so i was extremely annoyed with the hotel who decided to try taking money from my account without my authority. Eventually a second room was honoured but with a higher price, in all my 10 year's plus travelling to Dubai I have never expected this type of behaviour. I hope somebody at hotels.com will have some answers regarding this matter.

Great location and nice hotel