Hawthorn Suites By Wyndham McAllen

Clean. Comfy. Modern

Bed was a bit hard. Had toilet troubles but got fixed. Pool was dirty. Food was amazing space and kitchen in room was great

We went to the lounge area to have a drink and the bartender was playing a video game with what I assumed was a friend on the big screen TV. I walked up and waited until the game was over (it was obvious she was not pausing the game). I asked for a wine list and was told there was not one. I asked what kind of red wine they had and was told just one, it was a bad selection so I went with a mixed drink with Diet Coke. I was told they do not have Diet Coke, yet in the lobby it was visible. Not sure if the skill set is there for this employee.

Disappointed with the front desk service last night. She was more worried about socializing with her family member than taking care of the desk and rude spoken. More face cloths and trash cans would have been nice to have. We only received 1 face cloth but checked in at 8 in the evening and didn't ask for more due to being exhausted

Top notch all th way . They accommodated all of our business and personal needs. Amazing service. Thanks to Jennifer and the staff!