Find your perfect retreat where convenience meets hospitality. Enjoy easy access to attractions and rest assured with attentive staff always ready to help.
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Photo gallery for SureStay Hotel by Best Western Castro Valley
3954 E Castro Valley Blvd, Castro Valley, CA, 94552
What's nearby
California State University East Bay - 9 min drive
East Bay Regional Park District - 10 min drive
Oakland-Alameda County Coliseum - 13 min drive
Oakland Arena - 13 min drive
Oakland Zoo - 13 min drive
Getting around
Oakland Intl. Airport (OAK) - 17 min drive
San Carlos, CA (SQL) - 27 min drive
Concord, CA (CCR-Buchanan Field) - 33 min drive
Norman Y. Mineta San Jose Intl. Airport (SJC) - 34 min drive
San Francisco Intl. Airport (SFO) - 38 min drive
Pleasanton Station - 15 min drive
Oakland-Jack London Square Station - 17 min drive
Coliseum Station - 17 min drive
Castro Valley Station - 29 min walk
Restaurants
McDonald's - 18 min walk
Chipotle Mexican Grill - 3 min drive
i-Tea - 2 min drive
Taco Bell - 2 min drive
Starbucks - 17 min walk
About this property
SureStay Hotel by Best Western Castro Valley
SureStay Hotel by Best Western Castro Valley is a great choice for a stay in Castro Valley. Guests will have free perks like breakfast, WiFi, and self parking. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
48 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Free breakfast
What to do
Winery tours nearby
Services
24-hour front desk
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Closed captioned TV
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Electrical adapters/chargers
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Fees & policies
Refundable deposits
Breakage deposit: USD 150 per stay
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley
Frequently asked questions
Are pets allowed at SureStay Hotel by Best Western Castro Valley?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Castro Valley?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Castro Valley?
Check-in start time: 3 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What's the area around SureStay Hotel by Best Western Castro Valley like?
SureStay Hotel by Best Western Castro Valley is located on the Strip. Popular attractions include San Francisco Bay, which is 26 minutes away by car.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 19, 2025
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
Evangelina
Evangelina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 12, 2024
Horrible hotel!
Dirty. Stains on pillow cases, cigarette burns on bed comforter. Mold in shower. Stains on wall near toilet! Hair on towels. Uncomfortable bed. I left after 1 night it was so bad. Hotel refused to refund me for my 2nd night. Rude staff. Don’t stay here!
Shawn
Shawn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
stalin
stalin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2024
The area and the staff was excellent.
James
James, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2024
My son attends UC Berkeley and we visited him for Parent’s Weekend and Homecoming. This hotel is 25 minutes away from Berkeley nestled in Castro Valley, a nice, safe and quiet town. The hotel manager and staff are welcoming and very friendly. I recommend this hotel.
stalin
stalin, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 24, 2024
Cheryl
Cheryl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Convenience
rebecca
rebecca, 3-night trip
Verified Expedia guest review
8/10 Very Good
Oct 21, 2024
Good stop for one night outside the bay area. Comfortably bed and plenty of breakfast.
Lois
Lois, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2024
Sharon
Sharon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 8, 2024
Great customer service.
rebecca
rebecca, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 5, 2024
Hotel host manager always has great customer service.
Ismael
Ismael, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 1, 2024
Convenience
Sharon
Sharon, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Sep 27, 2024
Mario
Mario, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
We had a wonderful stay at the SureStay Hotel. It was quiet, the room was spacious, the bed very comfortable. Everyone working here was very helpful and kind.