This hasn’t been my first time in La Reserve but, unfortunately, might be the last one. It’s very well located and they keep it fairly clean but internet never worked (not even to read emails, forget about having a video conference or watch YouTube videos). Toilet malfunction (which we get it, it happens) but we had to beg to get a different room (afternoon switching rooms Internet kept being useless). Staff is friendly and they do their best but in Ferney there are few options for eat/drink and, on a Friday night, hotels bar was closed!