2/10 Dårligt
14. juni 2022
Among the worst rooms we've stayed in
Room 11 was booked as a "deluxe" - it was not - the property was very untidy with fallen tree leaves all over paths and it was a wet miserable night making for a tripping hazard - made worse by the fact the exterior lighting was not working outside that bank of rooms - forced use the phone torch to find our way in an extremely dark area of the motel - Room was old, tired and badly in need of renovation. Bathroom had mould on the walls and was filthy up under the pelmet where the flouro light sat over the vanity - Air con head was filthy - we cleaned the outside of it by standing on the bed - filter pads and unit not cleaned in months - Freezer part of fridge was frozen solid and totally un-useable - wall of the cabinet beside the fridge was mouldy and there was a gaping hole in the plaster wall under the bench in what I would say used to be the fridge compartment - Curtains appeared fairly new linen appeared clean but towells were dark green and not traditional white and sheets were brown - was advertised as Breakfast available for purchase but was not - no staff sighted during stay at all - automated check-in - carpet stained in a number of areas - cutlery/crockery area was clean as was the vanity top in Bathroom - tiling in bathroom in a very bad way - the whole place was pretty dark and dingy - was taken up with owner a few days later and stated we should have asked for a renovated room - not stated and we did opt for a "deluxe" - whole place needs a total re-vamp.
Kenneth, rejse på 1 nat
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