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Overnatningssted ved stranden i Puerto Morelos med 9 restauranter og spa
The quality of the food was poor, they l8st alot of restaurant's there not all always…
19. mar. 2021
This is NOT an Adults Only. That should be removed from the title. It’s a completely…
18. mar. 2021
Dette overnatningssted oplyser, at det følger retningslinjerne for rengøring og desinfektion i henhold til European Holiday Home Association (EHHA – Europa).
Husk: Når du indsamler 10 stempler, får du 1 bonusnat*
Kun registrerede gæster kan opholde sig på værelserne.
Dette overnatningssted har indført foranstaltninger i forhold til øget rengøring og gæsters sikkerhed.
Der anvendes desinfektionsmiddel til rengøring af overnatningsstedet, ofte berørte overflader rengøres med desinfektionsmiddel mellem ophold, og sengetøj og håndklæder vaskes ved mindst 60 °C.
Værnemidler som mundbind/masker and handsker er tilgængelige for gæster.
Der er tiltag for at sikre social afstand, personalet anvender værnemidler, der er beskyttelsesskærm mellem personale og gæster i travle områder, der udføres regelmæssig temperaturmåling af personalet, der tilbydes temperaturmåling til gæster, og gæster bliver tilbudt håndsprit.
Der er mulighed for kontaktløs udtjekning.
Et udvalg af indpakket mad er tilgængeligt til morgenmad, frokost og aftensmad samt gennem roomservice.
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til European Holiday Home Association (EHHA – Europa).
Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til ejendommen inden ankomst via kontaktoplysningerne på reservationsbekræftelsen.
Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen.
Dette overnatningssted godtager kreditkort. Kontanter godtages ikke.
Følgende gebyrer er inkluderet i det samlede beløb:
Vi har inkluderet alle gebyrer, som dette overnatningssted har informeret os om. Gebyrerne kan dog variere baseret på f.eks. opholdets længde eller den enhed, du har reserveret.
A lot of beach area to use with plenty of lounge chairs & umbrellas or thatched roof shade for 2 chairs. several different restaurants (with good food) even with the Covid restrictions. Dos Equis on tap (my favorite Mx. beer)!! Only negative was short staffed in restaurants; at cook area only had 1 person; 3-6 people waiting in line to get served already cooked food (hashbrown, bacon, sausage, scrambled eggs,ect.) but that 1 person is cooking omelets and can only be in one place at a time. 2 different restaurants this was happening in and they both had 2 or 3 different cooking areas setup like this. So your food you already had on your plate was cold after 10-15 min waiting in line to get served. This was solid this way for over an hour, by that time the place was out of bacon. Should have had another server to serve the already cooked food so people could have skipped past the one waiting for omelets.
Familierejse på 4 nætter, 10. mar. 2021
Pools were awesome, beach was clean, staff was incredible
Rejse på 7 nætter, 28. feb. 2021
The staff at the resort were wonderful! Our pool dream team of Ricardo and Jose Luis Cen made our stay super enjoyable. Facilities are in great shape, you can tell they are having a lot of work done while during this slow season. The restaurants situation was frustrating, we found the ability to get food limited and the menu options were extremely limited. Overall a great experience and we are likely to return.
Romantisk rejse på 7 nætter, 26. feb. 2021
Great resort. Would have been better outside of Covid since the swim up bar only had a couple seats open and some restraints didn’t open. Very clean and nice helpful staff.
Romantisk rejse på 4 nætter, 26. feb. 2021
Property was really nice Food not so good Staff was alright nothing over the top
Romantisk rejse på 4 nætter, 25. feb. 2021
Everything was great, The hotel was amazing and the staff was very nice and helpful!
Romantisk rejse på 7 nætter, 11. feb. 2021
Gustavo - the server at the main restaurant that was open every night was absolutely OUTSTANDING!!!! We went back four times - just because of him!! We had problems with our room - we were in the privileged area of the hotel and did not have air conditioning in our room for FOUR nights - We requested to be moved the whole time - finally did! VERY DISATISFIED with the customer service. Will not return
Romantisk rejse på 8 nætter, 8. feb. 2021
The resort was nice, they made a mistake with our rooms and we had to do some changes last minute, they didn’t have king size beds in our room so they just put the two queens together. The staff was sometimes friendly and sometimes not so friendly, but there was a lot of rude travelers which would make sense why they would be not so friendly. The menu on the restaurants isn’t very big and due to Covid some of the restaurants weren’t open and they alternated each night. Masks were required in enclosed spaces such as restaurants, lobby and bars. The only time masks weren’t required was during eating and pool time. They had shows and activities with social distance guidelines and bowling as well. Overall the experience was pleasant, some of the staff were super nice and friendly like Indi and Carlos from the bowling alley and Ricardo who was our drink guy when at the pool and beach. We paid for the all-inclusive but I guess there’s different levels, so you had to pay for some stuff if you wanted it like room service after 11 and different alcohols also some different foods.
Zen, Rejse med venner på 4 nætter, 15. jan. 2021
The staff wasn’t very nice, they seemed annoyed we were there. There were a couple staff members that were excellent but the good did not our way the bad. The food was not very good and the portions were small. The restaurants are on some type of a rotation but that is not public information apparently. They have one specialty restaurant that you need a reservation for and we tried every night to get a reservation but had no luck.
Brooke, Rejse med venner på 4 nætter, 13. jan. 2021
Please be advised that a fan above my bed spun out of control and the blade almost hit me. Customer relations never changed my room or compensated me worst experience of my life
Tia, Familierejse på 3 nætter, 11. jan. 2021