4/10 Rimeligt
30. juni 2022
Playhouse was in poor condition.
I will start by saying that the staff at the main hotel were fantastic.
We booked the Playhouse which is a separate cottage apart from the Manor.
It smelled so bad. It was moldy, it had a musty smell, and it smelled like something died under a bedroom. Febreeze plug-ins throughout means they know it smells bad. And they were empty to boot.
The furniture looks like items picked up at a yard sale. The bathroom is outdated and in poor condition with mold around the caulking. After being in there for a small time, I tried getting into the Manor for help. It was locked and no one was working there anyway. I called the main hotel and Dwight immediately offered us a room at the main hotel which was very nice, but absolutely necessary because I couldn’t breathe in the Playhouse. I did receive a “canceled” email for our stay, so I better still get rewards points for this stay because we paid a hefty price for a nasty room.
The booking price of $243 total was horrendous for what you get.
We had a nice stay at the main hotel so it worked out well, but it’s obvious that the White Springs Manor is in need of updating and having staff on site.
Thank you again for the check in staff who were helpful and kind.
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