2/10 Dårligt
6. jul. 2025
Horrible place
If I could give the property and their management a negative 10 I would. Two days before the stay I got a message saying to reach out to them for check in instructions 72 hours before. I replied and received no answer I kept trying up until the day we arrived in Zurich. I kept calling but no answer, we arrived in Zurich at 3pm by 6pm we started to look for another hotel. Everything was booked by then, at 7:45pm I tried calling one more time and she answered telling us all we needed to do was go to property and call 30min before arriving and she would have her colleague meet us there. We headed to the property called her when we got there still had to wait another 15min for the man to come take us to the unit. (He smelled like he had been drinking). Took us to the unit on the third floor elevator was not working and he laughed about how it would be good exercise for us. When we entered room it was hot no air conditioning, there were some spiders on the bed. Bathroom door would not close no outlet covers, tv didn’t have any cable connections to watch anything. The door did not have a working lock, when we turned off the bathroom light the vent kept going and would not stop, toilet seat was not attached properly kept moving. Shower holder was broken, no cover on vent in bathroom. When my husband went to plug the phone charger he got shocked, that was the last straw, I thought I would have to take him to an emergency room. There was no safety there we could not stay there.




Kathy
Kathy, forretningsrejse på 5 nætter
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