Heritage Inn & Suites

Not the cleanest place I've ever stayed, but the front desk is what made this stay miserable. We cancelled 2 of 3 nights and were going to go ahead and re-book, but the next morning, we had to fight the desk clerk just to get towels. The front desk clerk demanded our 2 used towels before she would give us anymore. There were 3 of us trying to shower (husband, wife, and daughter). I informed her upon checkout, that it is not out of the question to give more than 2 towels for 3 people and she informed me that it is state law that only 2 people may occupy a room anyway, so they are complying with the law. You want to stand there and butt heads with a guest over TOWELS?? Fine. We used minimum towels so they had less laundry, and they lost a customer. We will stay in Tupelo, next time. It's a longer drive, but at least we are allowed to shower there.

The staff were friendly and helpful. One area of disappointment was the extremely slow and unreliable wifi. It woul also be appreciated if the complimentary breakfast could be expanded a bit. Only choices were waffles, cold cereal, toast and yogurt. Bagel with cream cheese and/or oatmeal packets or cream of wheat packets would be a welcome addition. No real complaints as the staff attitude made up for some of the facility shortcomings.

The bed was so hard that we never really got any sleep cause I would have been better sleeping in the bed of my Ford F150. The comforter and bedding was really out dated compared to the rest of the room

Good hotel for visiting Amory, convenient to town and area restaurants. Parts of the room were old, sink was very scratched, carpet was old. But Room was clean and linens were decent, that's most important to me. Beds were very firm but were still comfortable. Staff was nice, wi-fi worked but was somewhat slow. Only complaint was breakfast, very slim selection. They would be better off offering a true continental breakfast and not offering the awful sausage. I didn't try the waffles but toast was available in white or wheat, with butter or peanut butter.

The hotel is well maintained. The room smelled like cleaning products, but was in good shape. The towels are a bit thin but they were happy to give me more.