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3,5-stjernet hotel i Valle de Guadalupe med spa og udendørs pool
Great and friendly staff. The restaurant on site is amazing and there is a pool and and…
10. aug. 2021
The hotel is in a great location but it requires a lot of TLC. The price you pay does not…
30. jul. 2021
Husk: Når du indsamler 10 stempler, får du 1 bonusnat*
Spaen er åben på udvalgte dage. Gæster under 18 år har ikke adgang til spabadet.
Dette overnatningssted har indført foranstaltninger i forhold til øget rengøring og gæsters sikkerhed.
Der anvendes desinfektionsmiddel til rengøring af overnatningsstedet.
Værnemidler som mundbind/masker and handsker er tilgængelige for gæster.
Der er tiltag for at sikre social afstand, personalet anvender værnemidler, og gæster bliver tilbudt håndsprit.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Dette overnatningssted har ingen elevator.
Dette overnatningssted accepterer Visa, Mastercard, American Express, debetkort og kontanter.
*Se gebyrer og politikker for yderligere oplysninger eller tillægsgebyrer
We enjoyed our time here. I can't say enough about how friendly and accommodating the staff was. The room was clean. One hiccup with a toilet not flushing but it was resolved very timely.
Magaly, Rejse med venner på 2 nætter, 16. jul. 2021
The hotel was nice. Under construction so couldn’t go to the grapevines. I had a room in the hacienda, the stairs are waaay too big. My grandmother of 88 was traveling with me and it was difficult, as well as the stairs to the hotel’s restaurant. The service at the restaurant was a total different situation. Slow, slow, sloooow. And I work behind the kitchen, I know what should be expected. The first day, before checking in - we went to the restaurant, the first thing my server told me was “are you mad?” I really dislike when someone says that and especially when it’s the first thing without greeting the table. No one should say that. I have a serious face, sorry not changing it. Every visit was slow. The managers aren’t doing things properly. One manager did impress me. The second day, I was at the pool. I was at the pool for an hour, the manager came down from the restaurant and took everyone’s orders that were around. And he did it consistently. FYI, during the week, the wine tasting isn’t available, the pool bar isn’t available which makes things a little difficult. Food wasn’t bad, just slow service.
Familierejse på 2 nætter, 14. jun. 2021
They made us wait for 2 hrs because our rooms were not ready. Waste of time. We had reservations to go to wineries and the missed them all because they didn’t have our room ready. We were only staying there for ONE night. Staff needs to get it together. Nice place overall, but they need more organization.
Romantisk rejse på 1 nat, 13. jun. 2021
We did not get the rooms we requested - it was a long struggle to try to get 2 rooms for our 5 guests that fit our reservation- claimed they do NOT HAVE ROOMS WITH TWO BEDS!!
Karla, Forretningsrejse på 1 nat, 12. jun. 2021
Very nice hotel. The staff was very friendly
Romantisk rejse på 2 nætter, 9. jun. 2021
Pleasant stay. A lot of near by wineries. Service was good. Only wish check in would have gave a a tour of the resort as no explanation was given. Restaurant was amazing. Highly recommend a truck due to dirt roads.
Rejse på 3 nætter, 31. maj 2021
Rejse på 1 nat, 31. maj 2021
Es un Oasis en medio de la nada.... cada dia lo mejoran mas, es muy tranquilo, relajante y la comida excelente
roque, Familierejse på 1 nat, 30. maj 2021
Nice quiet atmosphere, staff was great
Romantisk rejse på 1 nat, 24. maj 2021
It is a nice place to spend a couple nights. They should work on their amenities pool and specialist spa which was not working
Romantisk rejse på 1 nat, 16. maj 2021