Grand Crowne Resort by Capital Vacations

Our stay was amazing !

We stayed at the Grand Crowne again this year in Branson. It was a wonderful place to "come home to" after a day at The Tracks, Silver Dollar City, Pizza Ranch, hiking at Lakeside Forest Wilderness Area, and just driving around! I love being able to come into a clean place, where I know that my family is safe. My husband visited with one of the maintenance crew as they were cleaning one of the condos, and noticed they were cleaning the WASHER! We were amazed! Thank you for protecting your visitors!!!

My family and I were blown away by the rooms!! We basically had two "apartments." We went into the first one, there was a living room with a pull-out couch, an ottoman, a chair, a couple end tables and a tv in a stand with drawers. In the hallway there was a closet with a washer & dryer, another closet with a vacuum, ironing board, broom. There was a full bathroom with a large vanity, a full kitchen with a dining room table and finally a bedroom with a queen bed, a chair, a tv and dresser, extra pillows and blankets. Then we opened another door in the living room and it led to the other "apartment." There was a small bathroom with a shower stall, another washer/dryer, another full kitchen (this one opened up to the living area and had seating at the bar), the living room was big and had another pull-out couch, two chairs, an ottoman, a tv and a dining room table. The bedroom was huge, it had a king size bed, a balcony, a tv and dresser, there was a small enclosed room with a toilet, the vanity and sink were right there in the room, the shower stall too and finally a GIGANTIC jacuuzi tub!! This room was listed as a King & queen bed with a kitchen, it was bigger than our house! We could've brought another family! They weren't doing any cleaning during the week unless requested but that was fine. I was able to bring food, the kitchen was stocked with all the dishes we needed. When you check-in they do try to sell you tickets to stuff, but we didn't buy any. We will def return!!

Gave us wrong room then wouldn’t change it. We just stayed cause it was non refundable. Room was nice but not what we paid for. So good condo but terrible customer service.

The place is nice, but if you like your EVERY move reported on then this is the place for you. We came during a snow storm and a resident told us we needed to park somewhere else ( up the hill and walk in the snow). Because they was going to clean the parking lot the next day. Come to find out they was done cleaning and he knew that. We had a small incident and before I could walk in and tell them, ANOTHER resident called security on us, like within 30 seconds. One of the bathrooms had lots of black hair in the tub and the side of it and bathroom sink. Otherwise it looked cleaned! The person that checked us in didn't tell us any details including checkout time, I asked. Overall it wasn't horrible but I chose to stay my other 2 days at another location.

Great customer service. Condo was very clean and spacious. At this property if you book more than 1 room you’ll get 2 whole condos. So we had a penthouse and regular condo for 3 people. Which was fine because they connected. Had everything we needed and parking was a breeze. Will stay here again.

Was fantastic! Front desk called to check on us and everything. My kids enjoyed the spaciousness and the view was gorgeous.

The property was perfect for our family. The condo had everything we needed and had plenty of room. We would stay here again and highly recommend the property.

Grand Crowne Resort was an awesome place to stay and it was very family friendly and kid friendly.

This was the perfect accommodation for our 5 day trip. It is a perfect location, only 5 to 10 minutes from everything we wanted to do. The balcony overlooked a beautiful patch of woods. The condo was small, but we have small children so it worked out for us. It had two bathrooms, and two TVs, which was convenient. EVERYTHING we could need was available in the room or a friendly phone call away. The pool area was clean, big and warm. I did slip into the hot tub causing a huge bruise, so be careful entering it. We didnt make it over to the arcade, bit there is a gym and arcade onsite. We will book again on our next trip, and I definitely recommend this property to other families our size.