Yays Bickersgracht Concierged Boutique Apartments

Central beliggenhed med direkte kik over kanalen. Yderst veludstyret og behagelig lejlighed.

Positives: LOVELY host, very friendly and helpful where possible. Apartment Interior was beautiful, clean and well looked after. Close(ish) to the city centre; relatively easy walking distance. Uber from the very centre costs around €15. Negatives: Local Area and Apartment Complex do not look as nice as in the advertised pictures. Its not awful - but when i arrived i felt disappointed. Pictures were clearly taken on a very nice day from very good angles - I would have preferred some more recent/true to life pictures. Upon arrival at 11am our room was not available for early check-in (fair enough), so we dropped our bag off and went out. Official check-in time was 2pm, we arrived at 3.30pm; to be told that our room wasn't ready. 20 minutes later we were taken to our room, only to find out that it wasn't the correct room and that our room had actually just been given to a different group. This other group had to be moved out of our room, for us finally to be let in. Summary: Its a nice little place really, the hosts are lovely, and the area (whilst run-down) is desirable as is close to the centre. The pictures need updating to reflect the current condition of the apartment complex, and organisation needs to be better when multiple people are scheduled to arriving at similar times. Finally i do think (despite getting an excellent deal through various discounts and codes, that the place was overpriced). I would probably not stay here again.

Lovely to stay, nice area

Had a great time in Amsterdam and the apartment was clean, well equipped, great location near boutique shops etc.

On the site the property looks promising. I have opted to pay extra to get a nice patio , which was my downfall. Two hours after checking in and leaving my baggage in the room i came back only to find my room door got locked from the inside. Checking from the back of the patio i have notice the patio door to the room got broken into. The break-in have been several units during the same time. Police got called collected details but provided little to no help. The hotel staff was unhelpful and did not allocated us a new room until 5 am (break-in reported at 9pm). During all that time (9pm-5am) i was in a room with a door which cannot be locked with zero support from the hotel management. Laptops , tablets, drones, jewelry and more got stolen with damages of over $5000. The hotel "master Conciërge" Vanessa was unhelpful and refused to take any ownership and responsibility (See her email attached) . *** Vanessa think a drone, laptops tablets and all my belonging should fit into their miniature safe *** Police is aware about many thefts in that property and noted this is due to the location and the fact its facing the water and have zero security (No cameras or other security measures such as flood lights exist) Make sure to google YAYs theft and see all other people who got burglarized with zero help from the property management. Book this hotel at your own peril ! you have been warned ! This is a true event !