2/10 Dårligt
8. dec. 2025
My sister and I stayed in one of the apartments for two nights, and while the room itself was generally fine, our experience with the management was extremely disappointing. One of the first things we noticed when we entered the apartment was that the bathroom door immediately collided with the back door—an inconvenient flaw in the layout.
At check-in, they made copies of both our passports and required a physical credit card to charge €xxx deposit in case we used the dishwasher or caused any damage. We were given our keys, including a metal fob used to access the apartment complex.
After we checked out, we received a message confirming that everything was in order and that the €xxx deposit would be returned. A few days later—after we had already returned home to Denmark—I suddenly received another message claiming that the metal fob from our keyring was missing. This was simply not true.
Following that message, multiple charges were withdrawn from my bank account, amounting to around x,xxx DKK (€xxx). The company name matched the one listed on the Milan Apartment Rentals website. Since then, they have not responded to any of my messages, leaving the situation unresolved.
Based on my experience, I cannot recommend this place to anyone.
Nina
Nina, familierejse på 2 nætter
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