The Westin New York Grand Central

The service was very nice and the rooms were clean. I have stayed on more comfortable mattresses, but it was not horrible

Rooms were okay, but we were “upgraded” to a room with a king and a pull-out couch and a king. We had 4 people so this wasn’t suitable. One of our 3 reservations was incorrect (only 1 night instead of 2) Mandatory Daily service fee of $25 a night & $60 parking

Being on the 24th floor waws very pleasant Interesting view. . The room, the bed was comfortable. The bathroom is bright has both shower and a bathtub. Hotel.com did not warn about the resort fee of $28 per person. Initially there was no red wine in our room, so we got charged for it, but upon explanation it was reversed. The exchange rate was very high, for $US 640 I was charged $C 939.

Very disappointed by the front desk staff in terms of welcoming, friendly

I loved the fact everything is centralized and not far from the hotel. Services and room was great. You can hear the traffic outside, bit honestly we use the room at night and we were exhausted by then from having fun and slept really well