Very relaxing and very calm for somebody who want to spend a good vacation at the beach
Staff very friendly and welcoming all professional and don’t never disappoint you
I’ll go there any time I stop by Agadir
Familierejse på 4 nætter, 6. jul. 2021
Worst hotel in Morocco
The service at this hotel is 2 star at best. After arriving we went to the bar where we waited 20 minutes to be asked what we wanted despite there only being 3 tables occupied in the bar. We ordered some food which they got wrong and was freezing cold and inedible. We eventually left the bar after an hour as no one bothered to come back to see if we wanted another drink. I had dealings with a manager and she behaved like a petulant teenager rather than trying to help us with a problem caused by the faulty hotel equipment. She was extremely rude and obnoxious. The breakfast is bread bought from carrefour not fresh at all and is worse than a 2 star hotel. This is never a 5 star hotel in a million years, it is a 2 star hotel with appalling management.
Matthew, Rejse på 2 nætter, 10. apr. 2021
Hotel is nice customer service sucks from the beginning when i got There. Checkin took almost 1 hr and i had Booked online so checkin should never take the us long especially at a 5 star hotel. I called The reception 3-4 times to get me iron for the three days i was There, and nobody ever got back to me. They said they been busy because a lot of guest were checking in, that’s no excuse as they should hire more staff then if it’s getting busy. Overall hotel is nice but amenities weren’t all available, no outlets for plugins in bathroom overall my experience with Sofitel is bad from before and this just proved it even more, when checking out i told Then to bring someone to pick our bags, and they said they sending somebody 15 min later nobody is here so i ended Up taking my own bags to checkout to prove point. Taxi they told me to go outside and taxi will come...this a five star hotel which I’m paying for if i need Taxi then they should call me one to front door! Overall they need better customer service, there all polite but that doesn’t mean anything when you paying good money and not getting what u need!
Romantisk rejse på 3 nætter, 3. apr. 2021
It’s was great, I’v been there for business travel, diner was correct and the guest was wonderful
Rachid, Forretningsrejse på 1 nat, 16. dec. 2020
Sofitel Agadir Thalassa 👍👍👍
The best in Agadir.
A wonderful hotel, lovely and kind staf.. Thanks
Rejse på 1 nat, 6. dec. 2020
THE BEST STAY
AMAZING. Booked 9 nights and had the best time. The front desk is absolutely magnificent. Fatima was great & friendly. The valet was so helpful. I can not express how great our stay was. We loved everything so much we rebooked for 5 nights. Now in Marrakech, we will be returning again for 7 nights. The bar/ room service was also perfect. The bar manager was so nice & fabulous. She accommodated every need and great conversation !
Kelsey, Familierejse på 4 nætter, 24. okt. 2020
MISS YOU ALREADY
AMAZING. Rebooked 3 times during the stay! Staff is absolutely amazing
Kelsey, Rejse på 9 nætter, 10. okt. 2020
Best location on Agadirhave amazing view on the beach directly and close to the promenade
Romantisk rejse på 2 nætter, 26. jan. 2020
Beautiful hotel with a few setbacks for a 5 star..
The hotel itself is beautiful! Although, there were a few details that I thought were not of a 5 star quality. Our room was described as “Garden view” but our view was of the backside of the hotel, a road with quite some traffic and a parking lot. Also, on our second day there was no refill on water or the sanitary products like cotton buds and shower cap even though there was none left. To our surprise, we had to pay a 15 EUR fee for one bottle if we wanted to bring it to our room after being at the supermarket. Lastly, service was quite slow even if there were very few guests around.
Harpa Þórunn, Rejse på 2 nætter, 16. jan. 2020
Great Stay at Sofitel Agadir!
Great night in Sofitel!
Warm welcome at the reception.
Clean room, nice view.
Best SHOWER ever!!!!
Fast check in and check out.
Next time will try the tennis courts!
Nicole, Rejse på 1 nat, 21. okt. 2019