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Hotel Torre del Reloj

3.5 star property
Experience Cartagena’s charm from our rooftop perch. Savor local flavors at our daily manager’s reception or explore nearby Clock Tower.

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Photo gallery for Hotel Torre del Reloj

Minibar, soundproofing, free WiFi
Exterior detail
Interior
Property grounds
Superior Triple Room, Balcony | Street view
At Hotel Torre del Reloj, take in the vibrant atmosphere and unwind with a rooftop terrace view. Guests appreciate the hotel's attentive staff, enjoy free cooked-to-order breakfast, daily manager's reception, coffee shop/cafe services and stay connected with in-room WiFi.

Reviews

6.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Laundry facilities
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Coffee/tea in a common area
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Minibar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony | Minibar, soundproofing, free WiFi

Superior Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Free cribs/infant beds
LCD TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Balcony

Minibar, soundproofing, free WiFi

Superior Triple Room, Balcony

Highlights

Balcony
Soundproofed
Free cribs/infant beds
LCD TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
Carrera 7 n. 32-77, Barrio centro, Cartagena, 130001

What's nearby

  • Clock Tower - 1 min walk
  • Bolivar Square - 4 min walk
  • Cartagena de Indias Convention Center - 5 min walk
  • Walls of Cartagena - 9 min walk
  • Bocagrande Beach - 18 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Mirador Café & Bar - ‬1 min walk
  • ‪Plaza de los Coches - ‬1 min walk
  • ‪Época - ‬2 min walk
  • ‪Hard Rock Cafe Cartagena - ‬1 min walk
  • ‪The Clock Pub - ‬1 min walk

About this property

Hotel Torre del Reloj

Located just 3.7 mi (5.9 km) from the airport, Hotel Torre del Reloj offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. This Colonial hotel is also within just a 10-minute walk of Clock Tower and Cartagena de Indias Convention Center.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
WIFI

Internet

    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Colonial architecture

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Ceiling fan
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 90000 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Torre del Reloj
Hotel Torre del Reloj Cartagena
Torre del Reloj
Torre del Reloj Cartagena
Hotel Torre Reloj Cartagena
Hotel Torre Reloj
Torre Reloj Cartagena
Torre Reloj
Torre del Reloj
Hotel Torre del Reloj Hotel
Hotel Torre del Reloj Cartagena
Hotel Torre del Reloj Hotel Cartagena

Frequently asked questions

Is airport shuttle service offered by Hotel Torre del Reloj?

Yes, an airport shuttle is available. The charge is COP 90000 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Torre del Reloj?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Torre del Reloj?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (6-min drive) is nearby.

Are there restaurants at or near Hotel Torre del Reloj?

Yes, there's an onsite restaurant.

What's the area around Hotel Torre del Reloj like?

Hotel Torre del Reloj is in Cartagena Walled City, a short 1-minute walk from Clock Tower and 5 minutes' walk from Cartagena de Indias Convention Center.

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Hotel Torre del Reloj Reviews

Reviews

6.4

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Good

Regular estado
Buena ubicación, regular estado, mucho ruido ambiente
Eduardo, 3-night trip

2/10 Poor

Hôtel qui fait également boite nuit donc un hôtel où on ne peut pas dormir avant 3h30...ce qui est quand même incroyable sur le principe ... La chambre qu on nous a donné a été sans fenêtre ...à 110e/nuit c était juste du irrespectueux. Je pense que c est le plus mauvais hôtel que j ai pu faire de ma vie, leur principal activité est boîte de nuit avant d être un hôtel ...ils s en fichent de toute manière de connaître leur qualité de service ...et c est d ailleurs certainement pour ça qu il a fallu payé le séjour avant d arriver ..histoire de ce retrouvé coincé la bas pendant 3 nuits
Noemie, 3-night trip

8/10 Very good

Excelente ubicación
La mejor ubicación para pareja o persona sola que quiera estar de turista y conocer el ambiente nocturno dentro del centro amurallado.
JAVIER, 1-night trip

8/10 Very good

La estadía fue muy amena, la limpieza y el servicio de desayuno y recepción excelente. Falta mejorar temas como internet es un tanto deficiente y el cable.
Guillermo, 6-night trip

8/10 Very good

Great location - right in the center of everything.
4-night trip

8/10 Very good

Luis, 2-night trip

4/10 Fair

The clubs nearby party until 3 am, before which it’s impossible to sleep on the stained pillow. Bathroom had 1 cockroach. Not the most hygienic place I’ve stayed.
Carlos, 1-night trip

10/10 Exceptional

The hotel was really nice for the price. Although we didnt get any help to take our suitcases up to the room and it was kinda hard because there’s no elevator. We had a balcony that allowed us to have a view to the “Torre del Reloj”
3-night trip

6/10 Good

I recommend to have better wifi connection.
The hotel is conveniently located, near restaurants, museums and shops. However it turns a little uncomfortable because of the noise of the music and the people partying in the plaza in front of the hotel.
Rocio, 2-night trip

4/10 Fair

2-night trip

4/10 Fair

1) location was excellent 2) property was very old 3) hot water was non existent 4) no safe in everyroom and the rooms that had safe boxes were moveable and could be moved easily (what a joke)
RV, 2-night trip

4/10 Fair

Good location, fight in front of the clock tower, noisy at night, poor wifi, to many stairs no elevator.....
3-night trip

8/10 Very good

Hotel Torre del Reloj overlooks Plaza Coches and is perfectly located in the old city. 5 minute walk to Bodeguita, where boat tours depart from, 8 minutes to some very nice restaurants in Getsmani and the food truck park on the harbor. It has a fantastic roof terrace bar with great latin music videos. Several ATM's close by. Piccolo's pizza next door....if you like pizza their pizza will knock you out. A little further along in the arcade is a Colombian snack bar with cheap and very tasty empanadas. Included breakfast was standard fare, no complaints there. Staff was very friendly and helpful. We had a shower head that was half working, told them in the morning, there was a new one installed when we came back at the end of the day. Dropped off some dirty shirts in the morning, they hanging in our room in the afternoon, and for a very reasonable price. WiFi was good, strong signal. Airco mini splits in the rooms was tip top, which you really appreciate in Cartagena's heat. The only drawback for some is that it's noisy at night. The square and surrounding streets are full of people until late at night, and some music from the roof terrace filters down to the rooms. Didn't bother me at all, but I could see that some difficult sleepers would find it a problem. All in all we had a great week there, and would recommend staying there if going to Cartagena for the first time.
7-night trip

10/10 Exceptional

Great location to stay in Cartagena. Tours meet feet away from the hotel
HappyTraveler, 5-night trip

4/10 Fair

For meget larm om natten
Hotellet virkede ved første øjekast godt. Det var dejligt centralt, men som mørket faldt på kom larmen fra baren på taget. Denne larm var ret heftig, da gæsterne skulle bruge hotellets trappe, når de skulle op og ned. Vi kunne desuden hver nat høre flasker rulle på gulvet deroppe, samt bassen kørte nonstop hele natten. Det var ikke meget søvn, vi fik. Den sidste nat blev bordet og stolene udenfor vores balkondør desuden også brugt af fulde mennesker, så der var endnu mere larm! Det kunne være en ide med afskærmning mellem hotelværelserne og trappen, så hotelgæsterne kan få lov til at sove i nogenlunde fred og ro! Det er også en smule underligt, at vi fik at vide, at en flaske vand kostede 1.000 pesos ved morgenmaden, og da vi så skulle tjekke ud et par dage senere kostede det pludselig 3.000 pesos. Det er altså noget underligt noget!! Ude på badeværelset var døren til brusenichen desuden i stykker. Man var nødt til at holde den lukket med en fod eller hånd, mens man var i bad, og alligevel kom der vand på gulvet.
Simone Skov, 4-night trip

10/10 Exceptional

La ubicación ideal, importante indicar que está dentro de la muralla construida hace varios siglos, en la entrada principal.
9-night trip

4/10 Fair

3-night trip

4/10 Fair

Very central location, but the rooftop bar is very mediocre and the room was quite stuffy (no window and mediocre ventilation).
1-night trip

8/10 Very good

Great location and service. Bathrooms and facilities need better maintenance and cleanliness.
2-night trip

4/10 Fair

Total disappointment.
We booked a week in advance for one night in order to spend New Years Eve within the walled city of Cartagena. We expected it to be noisy since the mini balcony room overlooks the clock tower and plaza de Los coches. The point of paying double for what these rooms go for was to enjoy the view and action in the plaza. We even stopped by the day before checkin to reconfirm our prepaid booking even though we had received 3 emails confirming our “guaranteed” paid booking. Two hours before check in I got a what’s app call from this hotel and they told me that there were no rooms available. We stormed over there. They offered to put us up in Boca. We didn’t leave until they found us a room. They came up with something after an hour of complaining. We had no access to the restaurant or the bar due to their New Years party. Total disappointment.
Stephanie, 1-night trip

2/10 Poor

ABSOLUTELY DISGUSTING
This place was absolutely disgusting! The first room I got which was supposed to be their best and largest, the air conditioning didn’t work and the shower door didn’t close so the floor and toilet were soaked. Air is necessary as it is 100 degrees every day. The second room I got was smaller with two little beds that were slid together. The sheets were filthy with what looked like an ass print and all night long I was falling between the two beds. They didn’t have a fitted sheet so the bedding came apart very easily. The place has cockroaches and the WiFi didn’t work in the rooms. There was black mold in several areas in the bathroom, a used condom in garbage, the sink wouldn’t drain so I had to twist out the stopper, the outlet was melted, the faucet barely trickled water and they left me soap that was open with fuzz and hair on it. I threw it away and they took it out of the garbage and left it for me the next day. When I checked out, they wanted 150,000 pesos because my son stopped by for a couple hours. I would have left after the first night but it was non refundable. This place is filthy.
Michael, 12-night trip

6/10 Good

There is no consideration about people who can’t claim stairs specially if you are in the tird flor
4-night trip

10/10 Exceptional

Excelente ubicación y el hotel cuenta con todos los requerimientos, el bar en la terraza es precioso. El único problema es que está frente a una de las plazas con mayor movimiento, por lo que la gente que tiene problemas para dormir va a tener complicaciones, nosotros no.
Mauricio, 7-night trip

2/10 Poor

Feels cheap
Hotel feels cheap .u can't brean fiends in to ur room. It was more like a hostal than a hotel. Is not worth the $90 i pay
1-night trip

4/10 Fair

Hotel muy básico pero céntrico
El personal amable y servicial sin embargo encuentro un hotel casi hostal. Sin agua caliente y mi primera noche faltaba ropa de cama. Una ventaja es que está cerca de todo por encontrarse n pleno casco histórico y esa también es su desventaja pues hay ruido intenso hasta al menos las 4 am los fines de semana. Yo no volvería a hospedarme ahí.
Claudia, 2-night trip