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Denne hytte kun for voksne i Queenstown tilbyder spa
We took a bit of a chance on staying slightly further out of the town, and in a boutique…
8. jun. 2021
What a wonderful location with beautiful facilities and outstanding service. Hidden Lodge…
5. apr. 2021
Husk: Når du indsamler 10 stempler, får du 1 bonusnat*
Spaen er åben hver dag.
Dette overnatningssted har indført foranstaltninger i forhold til øget rengøring og gæsters sikkerhed.
Der anvendes desinfektionsmiddel til rengøring af overnatningsstedet, ofte berørte overflader rengøres med desinfektionsmiddel mellem ophold, og sengetøj og håndklæder vaskes ved mindst 60 °C.
Der er tiltag for at sikre social afstand, og gæster bliver tilbudt håndsprit.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Et udvalg af indpakket mad er tilgængeligt til morgenmad.
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Dette overnatningssted har ingen elevator.
Gæster kan være helt rolige, da der er brandslukker, røgalarm og førstehjælpskasse på stedet.
Dette overnatningssted accepterer Visa og Mastercard. Kontanter accepteres ikke.
*Se gebyrer og politikker for yderligere oplysninger eller tillægsgebyrer
Awesome view, awesome hosts. Great facilities highly recommend
Romantisk rejse på 2 nætter, 18. mar. 2021
Such a beautiful place! The view is amazing, the family stayed in Wha suite, very spacious. Breakfast is slso very good!
Karina R, Familierejse på 2 nætter, 29. sep. 2020
Lovely property. Claudia,Ali and Chris great hosts.Need car as out of town but worth staying there for the hospitality and views.
Romantisk rejse på 3 nætter, 21. okt. 2019
Claudia and the team contribute to make this a gem in Queenstown. We only stayed the weekend but the friendly welcome and superb quality of the accommodation made us wish we had stayed longer. this is a 5* plus location.
Steve, Rejse på 2 nætter, 11. okt. 2019
I booked this picturesque location for my solo holiday and ended up spending the whole holiday in hospital or in bed with a broken foot due to an accident that happened due to the negligence of the hotel. The stairs to my hotel room were unlit on my second night and I fell down the last few stairs and broke my foot. Not only that, the only staff member on duty was drinking a beer and making banana bread in the kitchen rather than ensuring that the hotel was adequately lit for the evening and ensuring the safety of guests. I wanted so much to give this hotel a great rating, but I cannot, as not only did this happen to ruin the holiday, but the hotel management refused to take any responsibility for their negligence. If this were a bigger hotel chain, this would have been handled immediately. Instead I have been out of pockets thousands of dollars in medical expenses and didn't have a holiday at all. This is a good lesson to not book a small private hotel, because the after-care is just not professional.
Rejse på 4 nætter, 21. aug. 2019
The name of the property says it all. It feels like you are in the middle of nowhere on a mountain lake, but you are only minutes from the town center.
Romantisk rejse på 2 nætter, 15. aug. 2019
I had the most amazing experience. Outstanding customer service from Claudia, Chris, Laura, Lisa, and Kristen. From the time I booked to my arrival was first class. Its the little things and attention to detail that make a stay memorable and I will definitely return and bring friends next time. Hot towel rack in the bathroom, electric blankets, complimentary snacks and drinks in your room, hot breakfast with eggs cooked to order. Fresh made yogurt with granola, fresh fruit was awesome as well. The view from my room could have been mistaken for a postcard. I'll be back!!!
Anthony, Rejse på 3 nætter, 2. aug. 2019
My husband and I stayed here for our honeymoon and we were welcomed with prolonged talking on arrival. We just wanted to get our rooms but instead got an extended tour/talk. We enjoyed elements of our stay such as the wonderful Lisa who always had a smile on her face and seemed genuinely keen to help. The beautiful brownies, antipasto platters, stocked mini bar fridge (except one of the bottles of beer was expired - yes I double checked to make sure I wasn't looking at the manufacturing date) and yummy breakfasts. There is a key problem with the business model of Hidden Lodge. Having the single staff member that is rostered on (or at times 2) be the front office, chef, gardener,cleaner etc. The look of being completely worn out was written all over their faces, and it made it hard for us to fully relax and ask for things we needed. This would not be a problem at other hotels, as the staff would be there 24/7 to assist. The second issue we had was the lack of basic amenities you expect in any accommodation, i.e. a microwave. You cannot heat any food up by yourself without the help of the staff. They also lock the microwave at night, so on my honeymoon, while paying prices reflective of a 5 star service, I had to use the oven to heat up my food myself. Additionally, the assistant manager Chris while friendly and mostly willing to help, sometimes had a tone which was not always professional, and it appeared the standard of service at the start of our stay quickly dwindled.
Romantisk rejse på 7 nætter, 20. jul. 2019
Everything ....................... ................................
ash, Romantisk rejse på 1 nat, 10. jul. 2019
Such a great place with just four rooms. Claudia was an amazing host.
Melissa, Romantisk rejse på 1 nat, 12. jun. 2019