APA Hotel Naha

Overall was fine, room is a bit small, my room next to the hotel cleaner station, which next morning see all room cleaner, waiting for duty assignment.

Very good location. Clean and Spacious room.

room is too small that I cannot open the suitcase.

Loved the Onsen the location wasn't to bad. However the bed was again like sleeping on a hard piece of wood and my mom is elderly and it hurt her back and had a hard time walking because of it. My hip and back also hurt from the sleeping condition. When on a vacation would like to be comfortable and not in pain!!!

This is clearly a budget hotel with tiny rooms. I am fine with it. I have stayed there for 2 nights with 4 friends; so a total of 8 rooms. (1st night stay on 12/F and 2nd night on 14/F) I expect the hotel staff should know basic English. I stayed in this hotel for 2 days (being the 1st and the last day of my trip). For the 2nd night stay, the hotel staff requested to photocopy my passport again which I told her again and again that they already made the copy when I first stay there a few days ago...She keep replying ok...but still request to make photocopy again....which is non-sense!!!! Secondly, poor staff training / basic knowledge (I experience this with another staff) We ask the hotel staff to call a "Jumbo Taxi" for us.because we don't know japanese!!..but well...they don't know what is Jumbo taxi...and after we show them the picture of a Jumbo taxi....he tried to call but told us can't book... But in fact....that's possible!!!! Lastly, the WiFi on the 14/F is terrible (but ok on 12/F). After you key in the WiFi password, the incorrect password message keep pop up and when you walk to the corridor....the same password works but well...it keep disconnecting.