6/10 Godt
5. november 2023
Bad cleaning, cancelling of trip
Positive things: Beautiful island and spacious apartment with good facilities. Friendly staff in the reception and restaurant.
Negative things:
1. Cleaning was really bad: old dirty towel from previous guests was still there, the bath room was dirty and so was the balcony. This is not what we had expected, especially as the hotel price was VERY high.
2. Our trip with the glass bottom boat was cancelled. No new trip was offered later the same day, when the boat was fixed. The tour staff did not care. For us, who can't swim, it means that we lost the opportunity to see the reef - our main reason to visit the island. This was a once in the lifetime travel (20.000 km) from Denmark, so we are very disappointed, especially about the feeling that the hotel did not care - it is like a big holiday factory.
Anne
Anne, rejse på 3 nætter
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