Stay Inn Rome

The Hotel is in a great location. Every request was answered promptly. Very modest room with limited amenities . The staff was terrific.

The Hotel Condotti runs this off-brand hotel. After hauling our luggage up the tiny elevator to the second floor, we came to realize that we had to go to the other hotel to check in. We had followed the instructions from the welcome email, entered the passcode provided to the safe, and opened it to find no key. We followed up to push the doorbell several times as stated on the posted sign and after a few minutes of no answer, we called the hotel. They informed us we had to go to the main hotel in order to check into our property, which was several blocks away. Upon checkout, we were required to haul our bags to the main hotel again to return our keys. The check in/out experience was overall very inconvenient and we were not clearly communicated the instructions beforehand. As far as the room, it was very average. Clean with sufficient room and a good location, but nothing extraordinary. We also had to call and request our room to be cleaned as they did not show up to clean it as they said they would.

Good value for money

The hotel is in the ideal spot . In the middle of Via del Corso and close to metros and main attractions. We stayed here 4 years ago as the hotel we had booked had water problems. The room was quite spacious so we booked this time . I presume the first time we had been given a superior room as this time although very comfortable bed the room was very small . The arrangement for getting in to the hotel also needs to be changed . We booked in October and were given instructions on how to key in a number to get in the front door , go to 2nd floor open a safe for room key . We did all this and could not get in . Luckily another person staying there let us in to a room with phone to ring the sister hotel Hotel Condotti 300 yds away but it did not work or video phone . Luckily I managed to ring and someone came round to tell us that had all changed and now you had to check in at Condotti . So I stayed in our room and my husband went to check in . This could have been put right with a second message telling us all this before hand . We would stay there again but probably get an up grade to the room and make sure how to check in !