Sacha's Hotel Uno

good condition and location.

Knowing that I am their repeated guest, their upgraded my room from deluxe to premier. Staff are helpful and cheerful. The location is excellent as it is close to Terminal 21 and BTS Asoke.

Overall for the rates, it’s a good stay. However 2 very bad things ie WiFi is horrible and tv reception signal is pathetic! All channels mostly Thai, Arab or Indian channels, really bad choices. Not even good English news channels

This is our second stay with Sacha’s Uno. Arrived at 10am BKK timing and couldn’t check-in yet, so asked for a bottle of water as it was a really hot day and was told they had to charge for it. Definitely not a nice way to welcome a guest in the sweltering heat despite having paid for the room in full already. We stayed in the deluxe wing and the lobby was attached to a restaurant which was noisy and smelt of food at night. Our room was located beside the lift and soundproofing was poor- you can hear people talking while waiting for the lift. All the TV channels were also in Thai. We informed the breakfast waitress our dietary restrictions- no bacon for 1 set. Came back to us with the bacon and we told her to change it, expecting them to replace with a fresh set. But it was merely taken off the plate and returned to us in 1minute. It just showed that the staff was insensitive to the guests’ concerns. The only redemption was the friendly and smiley male server who remembered our breakfast order for the next few days. The contrast in service was jarring, having been here just 6months ago. Having experienced what this hotel is capable of, there is definitely a lot of room for improvement.

Amenities of hotel is simple and clean. Location is near Terminal 21 and BTS. Staff is nice. Unfortunately, we were arranged the first room is very near lift and which is noisy when the lift on and off.