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Overnatningssted ved stranden i Puerto Aventuras med gratis vandland og spa
Was not impressed with the food, making reservations for dinner was very hard and barely…
26. maj 2021
Check in was easy. Since we were only staying one night and the resort was not full (60…
24. maj 2021
Dette overnatningssted oplyser, at det følger retningslinjerne for rengøring og desinfektion i henhold til National Guidelines for reopening Tourism (Mexico) og Safe Travels (WTTC – globalt).
Husk: Når du indsamler 10 stempler, får du 1 bonusnat*
Spaen er åben hver dag. Gæster under 18 år har ikke adgang til spabadet.
Du vil blive bedt om at betale følgende gebyrer ved indtjekning eller udtjekning:
Dette overnatningssted har indført foranstaltninger i forhold til øget rengøring og gæsters sikkerhed.
Der anvendes desinfektionsmiddel til rengøring af overnatningsstedet, ofte berørte overflader rengøres med desinfektionsmiddel mellem ophold, og dørene til værelserne forsegles efter rengøring.
Der er tiltag for at sikre social afstand, personalet anvender værnemidler, der udføres regelmæssig temperaturmåling af personalet, der tilbydes temperaturmåling til gæster, og gæster bliver tilbudt håndsprit.
Overnatningsstedet kræver, at alle gæster på 2 år eller derover tager en PCR-test for COVID-19 på overnatningsstedet (150 USD pr. person pr. ophold).
PCR-tests for COVID-19 er tilgængelige på stedet mod et gebyr.
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til National Guidelines for reopening Tourism (Mexico).
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til Safe Travels (WTTC – globalt).
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Gæster kan være helt rolige, da der er røgalarm på stedet.
Dette overnatningssted accepterer Visa, Mastercard, American Express, debetkort og kontanter.
*Se gebyrer og politikker for yderligere oplysninger eller tillægsgebyrer
For Hard rock I expected more for the price point. This is my 4th time to riviera Maya and went for a wedding. I would not book this place. For starters the breakfast buffet is usually my favorite but it was limited in selection. Lunch was very limited also. Mostly buffet items and grilled fried foods at the pools. Dinner required reservations with French being surprisingly good. hibachi was also decent. The best part was the music. Always good music playing everywhere. Live music in the evening was also very good. We stayed heaven side and The rooms were nice with terrace. The walk is very far to the hacienda side and we have to go to that side a lot because most things happen on that side. Overall an ok experience. I would not recommend.
Romantisk rejse på 3 nætter, 29. apr. 2021
Romantisk rejse på 5 nætter, 17. apr. 2021
Hard Rock Hotel amazing staff and customer service! You guys rock!!
Familierejse på 5 nætter, 17. apr. 2021
We booked an adults only resort trip for my husband and I. Needless to say it was not that. There was more kids than adults everywhere, at the pool, lobby, restaurants, beach, even though the Heaven side should be adults. I wish we had know that, we would’ve booked a different resort that was more quiet and enjoyable. Or I would’ve brought my kids. The amenities are great, but communication is terrible. Trying to figure out dinner reservations and COVID testing was a pain, I came on a vacation, not to stand in line for an hour and get terrible information. The food is great, the drinks very good, but obviously with COVID it makes some things a challenge. Our room was great, but not as clean as expected. No bathrobes as advertised, no kleenex, fridge was not restocked for 3 days, cleaned only once and then they showed up again at 9pm to clean when we are going to bed. The resort has lots of potential, but needs to get better organized and make more clear communication at check in.
Romantisk rejse på 3 nætter, 17. mar. 2021
Best Hotel ive ever been to, will be back in december, this time with my kids
Romantisk rejse på 1 nat, 7. mar. 2021
This resort did a phenomenal job at following the CDC guidelines and made everyone feel safe and secure while still ensuring that all guests have a fantastic experience. Pros - Zen and El Toro had very good food. - All staff members were extremely tentative to our part of 16 people. (Alex - Waiter at the adult beach, Luis and Erik - golf cart transporters) went absolutely above and beyond to help us with anything needed. - Room was very clean (stayed in sky terrace - worth the extra $100) Cons - Scheduled COVID test for 10:30 and had to wait an hour to get the test done. (Results were fast but be sure to check that they spelt your name correctly and have the correct date listed that the test was performed) Airport was hesitant to let us board flight. - Unfortunately, we did not know that the family side of the resort was closed for remodeling due to a storm so the adult side was everyone. (We did find an adults only beach but the main pool was quite crowded) - Not all restaurants are open and we were not able to get into some. (Be sure to make reservations the first day) This was my third time at this resort and would absolutely go back.
Jodi, Rejse med venner på 5 nætter, 3. mar. 2021
Food, staff, hotel was great definitely stay here again.We had a great time.
Romantisk rejse på 3 nætter, 28. feb. 2021
The hotel is very big and covid restrictions were not followed. People were not wearing masks in bars or by the pool. The first room we got was extremely loud and we were up until 3.30am.
Rejse med venner på 4 nætter, 11. feb. 2021
Great place to vacation at. The staff was very friendly and everything was very clean! We will be back!
Erik, Romantisk rejse på 6 nætter, 19. jan. 2021
Great location, no beach if you are one that wants to walk miles on the beach, this isn’t the place. Even though I booked to stay in the adult only section of the hotel, there were kids everywhere. They did move us to a different room farther away from the pools and that was appreciated. The 18 beach was the ONLY place we could have a quiet relaxing day in the sun.
Sasha, Rejse med venner på 7 nætter, 16. jan. 2021