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Eastin Hotel Makkasan Bangkok

4-stjernet4 stjerner
1091/343 New Petchburi Road, Makkasan, Rajthevee, Bangkok, Bangkok, 10400, Thailand
  • Saml overnatningerDu kan indsamle Hotels.com™ Rewards-overnatninger her
7,8
Godt795 Alle vores anmeldelser kommer fra verificerede gæster, som har overnattet på overnatningsstedet.verificerede gæsteanmeldelser
Wellness-hotel
Blandt de 4% bedst bedømte i Bangkok
  • 8.6Mad
    • Lækker mad
    • Dejlig morgenmad
  • 8.6Renholdelse af pool
    • Flot pool
  • 8.4Beliggenhed
    • Gode shoppingmuligheder
    • Storartet beliggenhed
  • 7.8Internet
    • God internetforbindelse
Vis flere

Det siger gæsterne

  • Fantastisk udsigt
  • Gode shoppingmuligheder
  • Rummelige værelser
  • Venlig betjening
  • Badeværelset kunne optimeres
  • Værelserne har brug for regelmæssig vedligeholdelse

Indskrænk anmeldelser:

795 verificerede gæsteanmeldelser

Gæstebedømmelse

10,0EneståendeAnmeldt den 20. feb. 2019
Fint sted
Vi havde en enkelt overnatning på dette hotel. Det var nemt at komme til fra lufthavnen med tog. Det lå i et meget autentisk miljø og med neon market i nærheden. Servicen var rigtig god og værelset fint.
LouiseFamilierejse på 1 nat
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Louise, Greetings from Eastin Hotel Makkasan Bangkok! Thank you very much for your kind and positive feedback. We are very happy that you enjoyed your stay with us fully, especially the location of the hotel and our staff. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 25. sep. 2018
Bangkok centrum
Ok hotel tæt på store shopingcentre i bkk
GabanguakRejse på 2 nætter
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Gabanguak, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you very much for your kind score; it’s greatly appreciated by all of us at Eastin Makkasan. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 23. mar. 2018
Go' oplevelse
Dejligt hotel- ca 45min fra lufthavnen - fantastisk personale - go' morgenmad - skøøøøn Bankok larm, når man træder ud af døren. 500m til et af de mange Night Market i Bangkok
PerAnden rejse
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Sir / Madam, Greetings from Eastin Hotel Makkasan Bangkok. Thank you very much for your kind review; it’s greatly appreciated by all of us at Eastin Makkasan. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 28. feb. 2018
Godt hotel og fin service
Fint hotel til prisen. Tæt på skytrain til lufthavn. Fin morgenbuffet
KirstenAnden rejse
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Kirsten, Greetings from Eastin Hotel Makkasan Bangkok. May I begin by thanking you for taking the time and trouble to write a review of your stay at Eastin Makkasan and I truly appreciate your kind words. Given the wide choice of accommodation available in Bangkok I am delighted you chose us and that we lived up to your expectations. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 6. feb. 2018
Arvid Berg-Ørnbak
Mellemstation til lufthavn og hjemrejse dagen efter !
ArvidAnden rejse
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Arvid, Greetings from Eastin Hotel Makkasan Bangkok. May I begin by thanking you for taking the time and trouble to write a review of your stay at Eastin Makkasan and I truly appreciate your kind words. Given the wide choice of accommodation available in Bangkok I am delighted you chose us and that we lived up to your expectations. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 16. jan. 2018
Fantastisk ophold
Vi var fem personer på to sammenhængende værelser, som havde to overnatninger i januar 2018. Hotellet sørgede for transport fra og lufthavnen. Hurtig og effektiv tjek ind. Værelserne var rigtig fine. Super service i restauranten for morgenmad og på 23" etage. Hvor vi fik spiste dejlig mad til en ganske rimelig pris. Vi var så tilfredse med opholdet.
LarsAnden rejse
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Lars, Greetings from Eastin Hotel Makkasan Bangkok. May I begin by thanking you for taking the time and trouble to write a review of your stay at Eastin Makkasan and I truly appreciate your kind words. Given the wide choice of accommodation available in Bangkok I am delighted you chose us and that we lived up to your expectations. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 3. jan. 2018
need work to get the correct room you have booked!
Hotellet er fint, rigtig god morgenbuffet. Hotellet har god beliggenhed. Men et lille minus at det ligger lige op til en motervej, så jo højere man bor jo bedre. Vil dog pt sige at jeg havde købt og reserveret Executive deluxe, som der også stod på på min booking, men de prøvede at spise mig af med et alm supirior værelse da der i min booking ikke stod Executive SKY deluxe. Først til allersidst, efter at jeg var ved at blive rigtig vred, fandt han et enkelt ledig værelse til os. Det tog meget energi, og lykkedes kun fordi jeg var vedholdende, jeg fandt kort efter ud af at flere af hotellets andre gæster havde haft samme problem.
TonniRejse på 4 nætter
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Tonni, Greetings from Eastin Hotel Makkasan Bangkok. I was delighted to read your review and may I thank you for your kind words. As an Eastin-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay. May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 28. mar. 2017
Lækkert hotel
Rigtig god oplevelse, værelserne var ved ankomst ramt af vandskade og vi blev flyttet til er super lækkert5 stjerner hotel, kom tilbage dagen efterligne blev opgraderet, desuden fikvi lov til at tjekke ud kl 21 istedet for kl 12, da vores fly først gik kl 0130 Super god og billig resturant på 23 etage med udsigt over Bangkok, et fantastisk syn Wi-FI virkede super godt Lækker morgenmadsbuffet Lækkert poolområde Dejligt personale, men ikke super god til engelsk
OleFamilierejse på 4 nætter
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Eastin Hotel Makkasan Bangkok
Dear Sir/Madame, Greetings from Eastin Hotel Makkasan Bangkok. May I begin by thanking you for taking the time and trouble to write a review of your stay at Eastin Makkasan and I truly appreciate your kind words. Given the wide choice of accommodation available in Bangkok I am delighted you chose us and that we lived up to your expectations. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Surapan Somthai General Manager

Følgende anmeldelser på engelsk er blevet indsendt af gæster fra andre lande

4,0AcceptabeltAnmeldt den 5. jun. 2019
An old property. Staff are not really accommodating. Very slow check out process. Overall, not recommended.
JoFamilierejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Jo, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you for posting and letting us know what you thought of your recent stay at Eastin Makkasan. Feedback from our valued customers, both positive and negative, plays a vital role in maintaining and improving our service level. We regret that your stay with us was less than perfect and apologize for any inconvenience or detrimental feelings that were caused on our behalf. Your comments regarding what you felt were the unsatisfactory aspects of the hotel and associated services have been duly noted and we assure you that steps will be taken in the very near future. We hope that these issues will not dissuade you from booking with us again as we would love nothing more than to be granted the opportunity to welcome you back to Eastin on your subsequent visits to Bangkok, for what we guarantee will be a totally pleasant and trouble free stay. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 27. maj 2019
The friendly staff, room facility and the delicious foods.
Anden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you very much for your kind and positive feedback. We are very happy that you enjoyed your stay with us fully, especially our staff, facility in guest room and our food. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your company again in hopefully the not too distant future.. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 23. maj 2019
Overall the cleanliness is very good. The staff is super friendly and helpful. The downside is the television keep shutting down by itself due to power trip.
JimmyAnden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Jimmy, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you for your valuable and kind review. We are happy that you enjoyed staying at our hotel, especially through the service provided by you helpful and friendly hotel service team. Thank you also for sharing your observations about the electric tripped and television shutting down. I will look into this and address this matter with our engineering team to check our UPS, because our sole intention is that you as one of our valued guests enjoy your stay with us. Therefore, we hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 22. maj 2019
Staff were very nice and accomodating especially the concierge. The tour desk staff was also nice and very helpful. The room was very spacious, nice view.
ShielaAnden rejse
Verificeret Orbitz-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Shiela, Greetings from Eastin Hotel Makkasan Bangkok! Many thanks for your recent online review and we are glad that our services met your expectations. I was delighted to read your review, and may I thank you for your kind words. As an Eastin-branded property our sole intention is to offer the highest levels of service and comfort we possibly can, and we are so glad that you enjoyed your stay. May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best Regards, Felipe Gotor General Manager
6,0GodtAnmeldt den 10. maj 2019
Not for fussy travellers
Pro: conveniently located 5 min walk to BTS and shopping areas. Service staff were friendly, helpful and professional. Con: hotel is catered largely to indian tourists who were noisy in the early mornings talking loudly at the corridor. Bathroom slippers were reusable which is unhygenic and dirty. Hotel is a old and not very well maintained. mould in bathroom and cracks on sink. Does not have a retractable showhead and ceiling in the bathtub is low that my husband has to bend down to bathe. Bed is a little hard and pillows too flat/soft.
Rejse med venner på 3 nætter
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok! May I begin by thanking you for taking the time and trouble to write a review of your stay at Eastin Makkasan and I truly appreciate your kind words. Given the wide choice of accommodation available in Bangkok I am delighted you chose us and that we lived up to your expectations. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 13. maj 2019
Aside from the bad smell in the ground floor lobby...(strong odor of sewer gas) the hotel was in good shape....the furnishings could use an upgrade though. The pool area was great....as was the exercise room. The Buffet had many many options. The staff was very friendly and helpful. Front desk crew very welcoming and helpful.
DavidAnden rejse
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear David, Greetings from Eastin Hotel Makkasan Bangkok! Thank you for your kind and positive review. We are happy that you enjoyed your stay with us, especially our pool and gym, our breakfast variety dishes and our staff provided you with his friendly and helpful service. We are wholly dedicated to the complete satisfaction of all our valued guests and your valuable feedback go a long way in inspiring us to continue on this path. We look forward to being of service to you as our esteemed and loyal guest again on your next visit to Bangkok. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 1. maj 2019
Staff are extremely friendly and location is near by lots of major shopping ans tourist areas by car.
Anden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok! Thank you for your kind and positive review. We are happy that you enjoyed your stay with us, especially our hotel team provided you with his friendly and the convenient location of the hotel. We are wholly dedicated to the complete satisfaction of all our valued guests and your valuable feedback go a long way in inspiring us to continue on this path. We look forward to being of service to you as our esteemed and loyal guest again on your next visit to Bangkok. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 30. apr. 2019
Nice place~ Near platinum~
LJAnden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear LJ, Greetings from Eastin Hotel Makkasan Bangkok ! Many thanks for your recent online review and we are glad that our services met your expectations. I was delighted to read your review, and may I thank you for your kind words. As an Eastin-branded property our sole intention is to offer the highest levels of service and comfort we possibly can, and we are so glad that you enjoyed your stay. May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 26. apr. 2019
Very nice!
I found it comvinient. Taxi driver called the hotel in advanced so by the time arrived at the hotel (2am) there was a clerk ready to help with luggage. I enjoyed the pool very much. Overall, for my first time in Bamgkok, was a satisfying experience!
JoseRomantisk rejse på 4 nætter
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Jose, Greetings from Eastin Hotel Makkasan Bangkok! Many thanks for your recent online review and we are glad that our services met your expectations. I was delighted to read your review, and may I thank you for your kind words. As an Eastin-branded property our sole intention is to offer the highest levels of service and comfort we possibly can, and we are so glad that you enjoyed your stay. May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 22. apr. 2019
booked a superior and we were upgraded to a deluxe :D Hotel is walking distance to pratunam and you can even walk all the way to mbk by the siam bts bridge. good location, minutes away to get food but there's alot of indian tourists and they can get loud at times. staff, especially gym staff was super friendly! would swing by again if we decide to come back to bangkok.
sherlynnAnden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear sherlynn, Greetings from Eastin Hotel Makkasan Bangkok! Thank you for your kind and positive review. We are happy that you enjoyed your stay with us, especially the convenient location of the hotel. Thank you also for your kind feedback concerning our gym staff. I will gladly share your commendation with them. We are wholly dedicated to the complete satisfaction of all our valued guests and your valuable feedback go a long way in inspiring us to continue on this path. We look forward to being of service to you as our esteemed and loyal guest again on your next visit to Bangkok. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 21. apr. 2019
While it is within walking distance to Pratunam, but its nearest rail is the airport rail link. So if travelling from Don Mueng Airport should arrange for ground transport otherwise walking will be unbearable with luggage. The room was decent, bathroom was wider than i expect
StanFamilierejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Stan, Greetings from Eastin Hotel Makkasan Bangkok! Thank you for your kind and positive review. We are happy that you enjoyed your stay with us, especially the location of the hotel. We are wholly dedicated to the complete satisfaction of all our valued guests and your valuable feedback go a long way in inspiring us to continue on this path. We look forward to being of service to you as our esteemed and loyal guest again on your next visit to Bangkok. Best Regards, Felipe Gotor General Manager
6,0GodtAnmeldt den 21. apr. 2019
Service not so good and facilities.. The hotel sorrounding
ARRAnden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear ARR, Greetings from Eastin Hotel Makkasan Bangkok! May I begin by thanking you for taking the time and trouble to write a review of your stay at Eastin Makkasan and I truly appreciate your kind words. Given the wide choice of accommodation available in Bangkok I am delighted you chose us and that we lived up to your expectations. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 19. apr. 2019
Like about the friendly staffs Dislike about too much indians...
Anden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you for posting an online review an expressing your valued opinions regarding Eastin Makkasan. We were extremely glad to hear that many aspects of the hotel and associated services met your expectations and we apologize sincerely for those aspects which failed to do so. As for your remarks about Indians, here at Eastin, we value guests of all races and nationalities and strive to treat each one of our valued guests as an equal. We are sorry that you felt that this was a problem. We hope that you can overlook these minor issues and believe us when we say we would love nothing more than to be granted the opportunity to welcome an esteemed guest such as yourself back to Eastin Makkasan at some point in the future. Best Regards, Felipe Gotor General Manager
6,0GodtAnmeldt den 15. apr. 2019
The hotel is labeled as a 4 starred hotel so I expected a place for me to enjoy some quality service and hotel room but there was a weird odor lingering in the air every time the A/C is turned off and there were ants all over the place in the room. However the staffs are friendly and accommodating. I was willing to overlook the odor and ants since it was so cheap to stay at this hotel, but if I can choose again I would go elsewhere.
Anden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok! May I begin by thanking you for taking the time and trouble to write a review of your stay at Eastin Makkasan and I truly appreciate your kind words. Given the wide choice of accommodation available in Bangkok I am delighted you chose us and that we lived up to your expectations. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 13. apr. 2019
Nice hotel in an average location
Fairly pleasant stay with nice morning greetings. The street is not of a particularly high standard so if you don't mind that, you should enjoy your stay.
Romantisk rejse
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok! Thank you for sharing your views and opinions with us following your recent stay at Eastin Makkasan. Your feedback is both important and useful and we can assure you that it will be put to good use in our quest to provide a consistently high level of guest service. We hope that your impression of the hotel was not affected too greatly by these problems and I hope that you will consider booking with us again on subsequent visits to Bangkok. We would love nothing more than to be able to welcome you warmly back to Eastin Makkasan for what we promise will be an enjoyable and trouble-free stay. Best Regards, Felipe Gotor General Manager
6,0GodtAnmeldt den 11. apr. 2019
Right in the heart of Bangkok Which could be both good and bad, due to traffic congestion, going anywhere could take a while. Other than that, the hotel is very nice
Anden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok! Thank you for sharing your views and opinions with us following your recent stay at Eastin Makkasan. Your feedback is both important and useful and we can assure you that it will be put to good use in our quest to provide a consistently high level of guest service. We hope that your impression of the hotel was not affected too greatly by these problems and I hope that you will consider booking with us again on subsequent visits to Bangkok. We would love nothing more than to be able to welcome you warmly back to Eastin Makkasan for what we promise will be an enjoyable and trouble-free stay. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 9. apr. 2019
over view still ok.
GeorgeAnden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear George, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you very much for your kind score; it’s greatly appreciated by all of us at Eastin Makkasan. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 29. mar. 2019
Vacation in Bangkok
As always it’s our 4 time, area is calm and safe. Also Pratunam market is nearly 5-10 min walk and for eating local cafes / Huts are surrounded. Hotel staffs are really helpful and they never bother about much even while checking and check out. Also lately now they have introduced Indian breakfast too..recommend this place for family also
AHMEDRomantisk rejse på 6 nætter
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear AHMED, Greetings from Eastin Hotel Makkasan Bangkok ! Many thanks for your recent online review and we are glad that our services met your expectations. I was delighted to read your review, and may I thank you for your kind words. As an Eastin-branded property our sole intention is to offer the highest levels of service and comfort we possibly can, and we are so glad that you enjoyed your stay. May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best Regards, Felipe Gotor General Manager
6,0GodtAnmeldt den 28. mar. 2019
Service: Checked in the room at 7-8pm without toothpaste, toothbrush, shaving kits and slippers. We made a number of request for the items missed, but were still not given the slippers at last. Despite that, staff is friendly and nice. Hygiene: We found some small patches of unidentifiable purple semi-liquid on the outter surface of the hand basin the first night. The second day when we returned the room we found them disappeared, but new patches were found. We assumed that they were liquids used for cleaning. Location and facilities: The location is undeniably not bad. It is near the MRT station and both the Central World and Neon market are within walking distance. We also enjoyed swimming in the pool on 10th floor.
Rejse med venner på 4 nætter
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you for your valuable feedback by highlighting your concerns. I am sorry to read that our amenity in guest room did not match expectations, especially missing toothbrush, toothpaste, shaving kits and slippers. I already followed up with our Housekeeping team to address the missing to avoid any such re-occurrence, because our sole intention is that you as one of our valued guests enjoy your stay with us. We still hope to have the pleasure of your company again in hopefully the not too distant future and giving us the opportunity to show our improved services. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 1. apr. 2019
Clean and good staff very help full. Very proactive in helping and resolving any travel issues...
Anden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok ! Many thanks for your recent online review and we are glad that our services met your expectations. I was delighted to read your review, and may I thank you for your kind words. As an Eastin-branded property our sole intention is to offer the highest levels of service and comfort we possibly can, and we are so glad that you enjoyed your stay. May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 19. mar. 2019
Great Stay
My stay here was great, there's no fault really. The food was good, great location, friendly staff, overall had a really great stay here. Wifi didn't really work in our room and had a lot of trouble communicating room service. Pool was great and clean.
LauraRejse med venner
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Laura, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you for your valuable and kind review. We are happy that you enjoyed staying at our hotel, especially the location of the hotel, our food and our staff. Thank you also for sharing your observations about the WIFI internet of the hotel facilities. We are currently working on a program to enhance and upgrade these accordingly, because our sole intention is that you as one of our valued guests enjoy your stay with us. Therefore, we hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 19. mar. 2019
Not quite what I expected, but it will suffice for my journey. The hotel is not new in the sense that things are starting to show it's age, about what you would expect from a Best Western, but not quite a major hotel, though you can't complain too much for the price. Would probably consider another place if you are more for comfort and access to transport, but if non of this matters to you, this place isn't that bad.
Forretnings-<br/>rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you very much for your kind score; it’s greatly appreciated by all of us at Eastin Makkasan. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Felipe Gotor General Manager
6,0GodtAnmeldt den 18. mar. 2019
If they can add a little room and hall fragrance to the place to enhance the ambience will be a lot better. Ventilation is not good and property is a little old.
Familierejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you for posting an online review an expressing your valued opinions regarding Eastin Makkasan. We were extremely glad to hear that many aspects of the hotel and associated services met your expectations and we apologize sincerely for those aspects which failed to do so. We strive to maintain a high level of hygiene in all areas of the hotel and update and replace outdated or broken items in the guest rooms. We are sorry that you felt we were lacking in these areas and rest assured that your comments have been duly noted and that action will be taken very shortly. We hope that these minor issues will not dissuade you from booking with us on future occasions and you remain a valued guest to us all here at Eastin Makkasan. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 17. mar. 2019
Great price, breakfast could be very busy at times
BazzAnden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Bazz, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you very much for your kind score; it’s greatly appreciated by all of us at Eastin Makkasan. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Felipe Gotor General Manager
4,0AcceptabeltAnmeldt den 13. mar. 2019
The location was terrible. Staff was rude. Wanted to charge for everything including water in the restaurant while dining there. The restaurant at dinner time had 1 steward and 1 head waiter and order took so long. Big mess up in room number and name. When we infofmed duty manager she said it is restaurant problem. Please take ownership guests are not suppossed to run betwenn your restaurant and manager. insprite of request for early check in, the front desk wanted me to request with flight number, then please specify at time of booking. What is the point of me requesting for early checkin??? I will never recomend this hotel.
Familierejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok! Thank you for your valuable feedback. I am sorry to read that our services did not match your expectations. I already spoke with the hotel team members and it seems that there was a miscommunication on our behalf which may have given you the impression that they were rude and not helpful. Please accept my apologies for this, because as an Eastin-branded hotel our sole intention sole intention is that every one of our valued guests enjoys their stay with us. We still hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 8. mar. 2019
Bangkok with my BFF.
The free upgrade they gave us was truly a super surprise. Staff were friendly and helpful.
Siti ZubaidahRejse med venner på 2 nætter
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Siti Zubaidah, Greetings from Eastin Hotel Makkasan Bangkok. Thank you for your kind and positive review. We are happy that you enjoyed your stay with us, especially our hotel team provided you with his friendly and helpful service. We are wholly dedicated to the complete satisfaction of all our valued guests and your valuable feedback go a long way in inspiring us to continue on this path. We look forward to being of service to you as our esteemed and loyal guest again on your next visit to Bangkok. Best regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 11. mar. 2019
Nice ambience, convenience comfortable room, nice foods, great service, friendly staffs and great hotel.
ChuaAnden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Chua, Greetings from Eastin Hotel Makkasan Bangkok ! Many thanks for your recent online review and we are glad that our services met your expectations. I was delighted to read your review, and may I thank you for your kind words. As an Eastin-branded property our sole intention is to offer the highest levels of service and comfort we possibly can, and we are so glad that you enjoyed your stay. May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best Regards, Felipe Gotor General Manager
2,0DårligtAnmeldt den 9. mar. 2019
Cupboard looks like it's eaten by termite. After room service the glove was left on the TV console
Anden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you for your valuable feedback by highlighting your concerns. I am sorry to read that our guest room and our service did not match expectations, especially the cupboard and room service. I will address this with the Engineering and Housekeeping team in order to replace outdated of item in our guest room, also F&B team to enhance our services our services, because our sole intention is that you as one of our valued guests enjoy your stay with us. We still hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, Felipe Gotor General Manager
2,0DårligtAnmeldt den 8. mar. 2019
The hotel is in a terrible location in Bangkok. The hotel is rated as a 4-star hotel and maybe a 2-star hotel. The hotel room I booked was not the hotel room I received. They were unable to get me into that room because I was told that that was just a picture they used. The hotel smelled of sewage, carpets were dirty and worn, bathrooms were dirty and moldy. The food was terrible as was the morning coffee. Patrons were sleeping in the lobby and i never saw anybody at their supposed grand bar.
Anden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok! Thank you for posting an online review an expressing your valued opinions regarding Eastin Makkasan. We were extremely glad to hear that many aspects of the hotel and associated services met your expectations and we apologize sincerely for those aspects which failed to do so. We strive to maintain a high level of hygiene in all areas of the hotel and update and replace outdated or broken items in the guest rooms. We are sorry that you felt we were lacking in these areas and rest assured that your comments have been duly noted and that action will be taken very shortly. We hope that these minor issues will not dissuade you from booking with us on future occasions and you remain a valued guest to us all here at Eastin Makkasan. Best Regards, Felipe Gotor General Manager
8,0Meget godtAnmeldt den 28. feb. 2019
shiok
Very good value for money hotel. Staff in every areas are very friendly and accommodating and super polite. Happy to stay there. Hotels are located a walking distance from platinum mall around 15-20 mins. Only bad thing will be the tuk tuk and taxi drivers outside the hotel who are professional con mans. Always asking to bring you to some tailor shop or massage shop elsewhere. They tend to give bad review of the massage shop opposite the hotel but do not believe them. Suggest to walk a few meters ahead and find passing by tuk tuk drivers beside ramada hotel instead. The massage shop across the hotel is considered one of the best massage shops in BKK. Enjoy it while it last.
KishoreRomantisk rejse på 4 nætter
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Kishore, Greetings from Eastin Hotel Makkasan Bangkok ! Many thanks for your recent online review and we are glad that our services met your expectations. I was delighted to read your review, and may I thank you for your kind words. As an Eastin-branded property our sole intention is to offer the highest levels of service and comfort we possibly can, and we are so glad that you enjoyed your stay. May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best Regards, Felipe Gotor General Manager
2,0DårligtAnmeldt den 4. mar. 2019
Very bad staff and not clean and old room.... will not choose again
Familierejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok! May I begin by offering me genuine apologies for your recent experience at Eastin Makkasan which led you to award us a low score. We strive to maintain a high level of hygiene in all areas of the hotel and update and replace outdated or broken items in the guest rooms. Also we apologize for any inconvenience that these issues may have caused you and we can assure you that your comments have been duly noted and the necessary improvements and rectifications will be carried out very shortly, because our sole intention is that you as one of our valued guests enjoy your stay with us. We still hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, Felipe Gotor General Manager
2,0DårligtAnmeldt den 3. mar. 2019
The cupboard seems like it's eaten by termites. The staff who make up room forgotten to take her glove after cleaning my room. And had not top up my shampoo and body wash. Being a 4 star hotel and there's not even a complimentary mineral water. Made a bad choice and had even opt for the sky dulex room which I assume is a better room. Felt cheated by expedia. Had even booked 3 rooms and felt embarrass to have book this hotel for my friends.
JoeAnden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Joe, Greetings from Eastin Hotel Makkasan Bangkok. Thank you for your valuable feedback. I am very sorry to read that your services and facilities did not match your expectations. I will address the issue of the replenishing of the guest rooms with our Housekeeping team including the complimentary bottles of drinking water. I also will follow up with our hotel engineering team on the condition of your cupboard in the guest room. We hope we will have the opportunity to welcome you again as our highly esteemed guest. Best regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 1. mar. 2019
Amazing
The concierge, Ekapat, went above and beyond. We called him from the United States and he ensured everything was perfect. We were a party of 7 and need transportation and instruction, although he was not on duty when we arrived he left word and we were taken care of. When he arrived the amazing care continued. Breakfast was excellent.
TraceyRejse med venner
Verificeret Hotels.com-gæsteanmeldelse
8,0Meget godtAnmeldt den 27. feb. 2019
The stand shower drainage is choked and ponding. The water heater is not working, no hot water.
JohnsonForretnings-<br/>rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Johnson, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you for your valuable feedback by highlighting your concerns. I am sorry to read that our shower and hot water heater did not working well as you as expect. I already addressed this with our engineering and we are performing the necessary repairs and adjustments in order to enhance accordingly, because our sole intention is that you as one of our valued guests enjoy your stay with us and it was a pleasure to be of service to you. We still hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 24. feb. 2019
Facilities of room and hotel -4/5 Good point is early check in available, hotel breakfast is quite good and deposit only be 1000 Bath and check out is promptly processed. Only has to patient that sound not proof and available to hear guest noise from corridor and the next door if your room link up with next room. It is not linkup to every room and may request separate room.Recommended. Location. -3/5 But hotel has 4 times per day available for shuttle services to nearby shopping Malls and Stations. Overall rating giving 4/5
Familierejse
Verificeret Expedia-gæsteanmeldelse
8,0Meget godtAnmeldt den 24. feb. 2019
Big rooms with good view. Good location. Very clean and bright.
TerrenceAnden rejse
Verificeret Expedia-gæsteanmeldelse
8,0Meget godtAnmeldt den 23. feb. 2019
Cleaning issue other is good.
Overall was quite good. The main problem was the carpet was dirty and dusty. The pillow case have some stain on it. Hope they can improve on it. This is the 2nd time stay in this hotel.
BooFamilierejse
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Boo, Greetings from Eastin Hotel Makkasan Bangkok! Thank you for posting an online review an expressing your valued opinions regarding Eastin Makkasan. We were extremely glad to hear that many aspects of the hotel and associated services met your expectations and we apologize sincerely for those aspects which failed to do so. We strive to maintain a high level of hygiene in all areas of the hotel and update and replace outdated or broken items in the guest rooms. We are sorry that you felt we were lacking in these areas and rest assured that your comments have been duly noted and that action will be taken very shortly. We hope that these minor issues will not dissuade you from booking with us on future occasions and you remain a valued guest to us all here at Eastin Makkasan. Best Regards, Felipe Gotor General Manager
10,0EneståendeAnmeldt den 14. feb. 2019
I’m happy to stay here because the location is good and convenience for me to look for food and also we have good breakfast in the hotel.
KB.ONGAnden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you for your kind and positive review. We are happy that you enjoyed your stay with us, especially the convenient location of the hotel and our breakfast. We are wholly dedicated to the complete satisfaction of all our valued guests and your valuable feedback go a long way in inspiring us to continue on this path. We look forward to being of service to you as our esteemed and loyal guest again on your next visit to Bangkok. Best Regards, Felipe Gotor General Manager
4,0AcceptabeltAnmeldt den 14. feb. 2019
There nothing special about the property, the view was of the highway. The only nice part about our visit was Grit. We had several complaints and was told to check the website regarding the sanitary condition of the room by the front desk by the male staff attendant that work the front desk on 1/28. We had blood on pillows. soup scum all over the bathroom, the shower did not work, and the room was furniture looked beaten. After the complaint to orbitz and the called the hotel nothing was down fix the problem. I asked for a cleaning from the same person that told to check the website and nothing was down. Then I walked down to the front desk with a bloody pillow and the girl (Grit) at the front desk was shocked as well and she fixed the all problems. But I think should be noted that this should been done at the start. This has been the worst hotel I have ever had in my travels.
Familierejse
Verificeret Orbitz-gæsteanmeldelse
6,0GodtAnmeldt den 8. feb. 2019
Just about ok for a cheap stay near the skytrain
This hotel is handy for the skytrain to the airport but the immediate area is not very nice. Most of the staff did not speak much english either and one receptionist needed a prod from his supervisor rather than update his PC. By western standards is was ok but most Thai hotel excel in service this one did not.
garyRomantisk rejse på 1 nat
Verificeret Hotels.com-gæsteanmeldelse
Svar fra Felipe Gotor
Dear gary, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you for your valuable and kind review. We are happy that you enjoyed staying at our hotel. I am sorry to read that our reception team was not match your expectations. We are currently working on a training program to enhance these accordingly, because our sole intention is that you as one of our valued guests enjoy your stay with us. Therefore, we hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, Felipe Gotor General Manager
4,0AcceptabeltAnmeldt den 10. feb. 2019
More to improve! Staff need more improve Room aircon needs repair
Anden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you for your valuable feedback by highlighting your concerns. I am sorry to read that our staff did not match your expectations. I will look into this and address this matter with the team and its corresponding manager in order to improve our services, because our sole intention is that you as one of our valued guests enjoy your stay with us. We still hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, Felipe Gotor General Manager
4,0AcceptabeltAnmeldt den 10. feb. 2019
Main entrance is from Parking and lower lobby and floors have a very bad smell of sewer. breakfast is more Asian than western cuisine. vegetables are not fresh and looks like is was cut a day before.there was not ant kind of cheese or pastrami.
Anden rejse
Verificeret Expedia-gæsteanmeldelse
Svar fra Felipe Gotor
Dear Esteemed Guest, Greetings from Eastin Hotel Makkasan Bangkok ! Thank you for your valuable feedback by highlighting your concerns. I am sorry to read that the breakfast buffet set up did not match your expectations. I will look into this and address this matter with the team and its corresponding manager in order to improve our services, because our sole intention is that you as one of our valued guests enjoy your stay with us. We still hope to have the pleasure of your company again in hopefully the not too distant future. Best Regards, Felipe Gotor General Manager
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