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Dette familievenlige hotel i Thatcham tilbyder restaurant og bar/lounge
Enjoys our stay, staff are very helpful and polite
11. nov. 2021
Nice hotel, very clean and the staff were very friendly and helpful
6. nov. 2021
Husk: Når du indsamler 10 stempler, får du 1 bonusnat*
Dette overnatningssted har indført foranstaltninger i forhold til øget rengøring og gæsters sikkerhed.
Der anvendes desinfektionsmiddel til rengøring af overnatningsstedet, og ofte berørte overflader rengøres med desinfektionsmiddel mellem ophold.
Der er tiltag for at sikre social afstand, der er beskyttelsesskærm mellem personale og gæster i travle områder, og gæster bliver tilbudt håndsprit.
Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ-venligt).
Dette overnatningssted accepterer Visa og Mastercard. Kontanter accepteres ikke.
*Se gebyrer og politikker for yderligere oplysninger eller tillægsgebyrer
Suited our needs perfectly. Hotel clean. Evening meal and breakfast very good
Simon, Rejse med venner på 1 nat, 15. okt. 2021
Great stay here this weekend, lovely hotel. Will definitely be returning.
MR W D, Rejse med venner på 2 nætter, 10. sep. 2021
Was only at the hotel for about 9 hours, and 8 of it was asleep, but at 3am after waking up and requiring a fan in the room the receptionist brought one to my room upon request at 3am! Huge thank you to the staff for this extremely accommodating service.
Forretningsrejse på 1 nat, 2. sep. 2021
The room was very disappointing .There was 2 arm chairs in the room both were well worn out and had splits in them .the toilet kept filling up with water even after they came in to repair it .The staff was lovely .The room was not worth the price you charged us should.have been more luxury and no spilt chairs which we would not sit in @.was going to email in a complaint today
Susan, Rejse på 1 nat, 28. aug. 2021
The room was very clean but the service from the female member of staff was shocking very rude and made us wait over 15 minutes before serving us!!! She was not at all happy when she did eventually serve us and did not apologise for making us wait knowing full well we were stood waiting patiently!! Even another guest said he couldn’t believe how patient we were being. For £200 for one night it was not good value for money. We raised our issues with reception the following morning and were told the manager would contact us but they never did.
Sarah, Rejse på 1 nat, 27. aug. 2021
Tired hotel and lack of general cleanliness. Carpets in public areas didn’t look like they’d been vacuumed for days. Check in was unprofessional by someone who was very casually dressed who didn’t look like he normally worked on the front desk. Main reason for staying was the electric vehicle charging which is convenient however the free chargers were out of service so had to pay for a fast charger which is also on site.
Daniel, Forretningsrejse på 1 nat, 24. aug. 2021
Stayed here overnight on our way to Southampton for a cruise. Free on site parking. Great welcome by the staff on the reception desk . They were quite busy as there was a wedding at the hotel but they still made us feel welcome and were quite witty . The room was clean and the bed was quite comfortable. The only issue with our room was that it was above the kitchens and it was so hot - even with the windows open and a fan that they kindly provided it was still quite unbearable- so I would suggest asking for a room that is not above the kitchen! Overall we enjoyed our stay here .
Sonya, Rejse på 1 nat, 21. aug. 2021
Large, very nice, comfortable room. Staff very helpful. Very good location..semi-rural but close to shops, restaurants, etc in Thatcham village. Surrounded by lovely countryside.
J, Rejse på 2 nætter, 20. aug. 2021
Used a few mercury hotels and always likes them.
Simon, Forretningsrejse på 2 nætter, 15. aug. 2021
Generally okay but met with a very frosty (rude) reception in the dining room when turning up 5 minutes after the 9.30 end of breakfast (which seems a bit early for a Sunday). Wouldn't have minded if there was some work required by the kitchen staff but there was plenty of hot food sitting in the self service buffet which we were grudgingly allowed to serve ourselves with and the coffee was self service. Don't be late for breakfast if you stay here!!!
Craig, Familierejse på 1 nat, 7. aug. 2021