Hilton Garden Inn Houston/Galleria Area

Very good stay.....not a lot of hustle bustle. Good eating places nearby and good variety of shopping at the Galleria Mall.

The room was very nice and comfortable. Wonderful customer service. Didn’t like that the restaurant didn’t open till 7 am on the weekends. And you have to pay for parking 20 dollars per day.

Upset about the fact that I was not informed at check in that I'd be charged for parking. I was told that a $50 deposit would be held for incidentals, but then released once we checked out. My bill was $52.20 more than I was told when I booked the room. When I called to find out why, that's when I was told it was the charge for parking and for the 2 bottled waters in the room, which also I was not informed about. They did credit it back to me, but I find it odd to be charged for parking. Where do they expect me to leave me car, at the next door gentlemen's club. I've never been charged for parking at any other hotel. Hotel room was nice and hotels was clean. Just would've rather been notified of the hidden fees rather than find out afterwards. Don't if I'd stay at a hotel that feels they have charge and additional amount to park when they ate already getting $150 a night for the room alone, plus $1.10 for water. Why nickel and dime when you're making a killing already?!

Quick in and out of Houston, but the Hilton Garden Inn is always a nice place to stay. Clean rooms, good breakfast, good location.

Comfortable surroundings, and stay. Front desk were hospitable, assertive and quick. House cleaning was accommodating. One BR suite was spacious with a comfortable bed and pillows. Mini kitchenette was suitable for the evening. However if a larger fridge took place of the small common one it would have been better. Large shower I could have put all my guests in at same time and conserve water lol. Loved it. Main bathroom was huge sized, and the additional smaller bathroom was nice to have. My only minor "complaint" is upon booking it stated free/self parking. However upon check in they tell you the incidental charge/deposit covers parking fee. Sofa bed should be made. As always with most hotels I only wish the walls, halls were thicker, more quiet. I will be back. TY.