Fontainebleau Miami Beach

Friendly staff everywhere but everything is very expensive e.g water bottle in the room $10.... Great pool area but be warned that music volume is very loud from the bars. We got an upgrade to a better room which is always fantastic. One of the water taps was broken which is something I would not expect to find in a 5 star hotel. I really like this place, but boy does it come with a price tag...

It is all a matter of money. A cup of coffee i 12. Everything you do will bee charged your room. Not cosy at all. Will never come back. My boys in 14,17 years feel the same way.

Super super lækkert hotel - høj standard

Ligger fantastisk på stranden, skal blot krydse en lille gangbro. Hotellet er meget stort og der er mange mennesker ved og i poolen. Standardværelser har ingen altan. Mange forskellige pools og liggepladser. Det er et dyrt hotel men flot og en oplevelse.

Service was definitely lacking due to not enough staff

Amazing

I have stayed here every time I’ve visited Miami for the past 9 years and regretfully have to admit this hotel had gone downhill. I have seen the general atmosphere of the place slowly diminish through out the years, but the cleanliness of the place was never jeopardized, up until now. I would have never guessed they’d allow it to get this far. 0830am strolling through the hotel on a Sunday morning I was mortified. There were pizza boxes stacked a foot high, garbage everywhere through out the common areas and lobbies, dark red staining on the marble floors (Versailles Tower) from drinks being spilled and never mopped up, condom wrappers in the elevator, used masks randomly on the ground (mostly around the beach and pool area). This is the first time I’ve ever experienced an unsatisfactory room as well, the pay bar was not restocked, tissues left fallen into the box, mirror light did not work, mold in the tiles of the shower and the shower door did not close leaving a flood every time we’d take a shower, and no robes replenished in the closet. A clientele of escorts attended the bleau bar each night, left us speechless and repulsed at the openness of the illegal business around us. The restaurants were still delicious, and service was friendly and accommodating but unfortunately that is not enough for me to reconsider booking here. I genuinely hope they consider all these negative reviews seriously and turn this place around before it’s too late.

I have stay at this Hotel before and always had an amazing experience. This last time I was disappointed because I didn’t get the room I usually get and expected. When I tried to get

Great customer service overall. Pools and beach were wonderful. Our suite was clean and had great views. A fun and busy hotel. I wouldn’t recommend if you’re looking for a quiet stay. The few complaints we had: 1) The reduced hours for room service. You can only order breakfast due to Covid? It makes it very difficult to get lunch or dinner without a long wait at any of the restaurants on-site. Staff also recommend Grubhub, however, be prepared for it to take 1.5 hours to get your food. 2) On day 4 of our stay we had to get new wristbands to have access to the pools or beach. It was not well messaged and several families/couples had to wait for a very long time to get new bands. Only one worker was checking in new and current guests.

This is not a 4.5 star hotel - maybe it was in the past. It also cannot handle the recent influx of visitors to Miami. I would never stay here again - it's not relaxing. There are lines to do everything - lines to get beach chairs, lines to get coffee.There's limited room service. The restaurants on-site were booked to capacity many days before arrival.