Staybridge Suites New Orleans French Qtr/Dwtn

After booking my non-refundable room I was sent an e-mail stating they were under construction. Upon getting to the hotel the construction made it almost impossible to park for vallet service so we ended up missing it and spent an hr trying to get back to the hotel due to all the side roads being blocked off. There were no vending machines available in the hotel to get a drink (and was not interested in walking a block to get to a store). The room was clean and spacious. The next morning my husband had to walk and get the car himself because, although the valets were very nice, neither of them knew how to drive a standard. With that being said we still had to pay for the parking! Wish we would've known before I booked the room that they were under construction because I would've never booked there!

The hotel is very clean and the staff is very friendly and helpful. We were unaware that there would be construction taking place during our stay and that there was no longer a pool. It was not a big deal because we were only staying one night. It's in a good location and is within walking distance of many restaurants, bars, and shopping. I would definitely recommend this hotel.

Everything was great can’t wait to visit New Orleans again would definitely stay here again

Neither the Hotel or Hotels.com bothered to tell us that the hotel is under construction, so there was no pool, which with 2 kids in New Orleans in the summer was pretty much why we had chosen the place! The free breakfast was bread, pancakes, or stale bagels, although one morning, (out of 8) there was cereal. Oh yeah and Jimmy Dean sausage sandwiches with a microwave. Sometimes they had orange juice, mostly just soda, water and coffee. Also be aware that parking is valet only, and will run you $40 per night plus tip, although this is standard downtown. The staff were efficient and friendly but made no apology or effort to offer us anything for the pool being literally torn down. Our mistake for not asking apparently.

Hotels.com advertises a pool for this location. That was the ONLY reason that I chose this hotel. I took children with me on this trip and a pool was extremely important. We got to the hotel to discover that they do not have a pool. This truly changed our entire vacation and the children were miserable. Aside from that, the hotel is GREAT. Staff, service,cleanliness and location could not have been better.