Bel Abri Napa Valley Inn

Great location, easy access to everything. Very clean and tidy. Room condition and customer service, not so great. In our Deluxe room the shower mixing valve appeared to be damaged, and would only put out lukewarm (at best) water. Called the front desk, they came to the room and looked at the shower and told me "That's as hot as our water gets." I blinked twice in disbelief, turned around and turned on the hot water in the sink, which was pleasantly steamy. Clearly a problem with the shower valve. The manager was called, and we were upgraded to an unused suite. Which was nice, except for having to move all of our stuff to another room and get settled in there. In the new room, the gas fireplace wasn't working, and I discovered in the morning that the outlet I had plugged my cell phone into wasn't working so my phone didn't get charged. For the price, I expect a higher quality experience.

nice location; room up grade was recent but the flat screen even though it was , was a 22" model like computer would use & very hard to enjoy while in bed/across room. Cheap PLASTIC chairs/table in room & toilet didn't flush well.Breakfast is a joke w/dry pastries, no toast or bagels, etc. & no toaster at all. Fruit was mixed/cut up in bowl w/yogurts but flat plates, no bowls.Coffee was a "kreug" style but low grade coffee pods/flavors. Wouldn't want to stay here & pay peak season pricing as I bet it will be the same features. Overall: confused amenities!!

Loved it! Will be back

There was some pretty loud construction noise going on outside well into the evening.

Excellent service! The place is spotless with excellent decoration and B&B was amazing!! I would definitely stay there again!