Grand Hyatt Sao Paulo i São Paulo

Very nice and prof. driven hotel. Git a room on the top flor, however it had a lit of nouse from the A/C units on the roof. Got a new room without a problem.

This is a great hotel, no doubt about that. The service is impeccable; the rooms are spacious and clean with huge bathrooms. Other facilities at the hotel such as the Spa, the gym, the restaurants and the pools are also very good. We were travelling with our 3 y/o son and even though this is more of a business/couples hotel, we never sensed anything else than being welcome by everyone. The Concierge was extremely helpful and really went out of her way to assist us. The bed is a bit hard (some people prefer that so I won't count it as a downside) and the location is not very interesting since Brooklin is not a very interesting neighborhood. However it is very close to Congonhas airport and some good shopping malls. The only real downside in my opinion is the price, not necessarily for stay itself but of everything else such as breakfast, wifi, restaurants and pool bar (which is even more expensive than at an upscale Ipanema/Cobacabana hotel). It's probably something one should expect from an upscale hotel such as this. We really enjoyed our stay and I can highly recommend this hotel.

This is one of my most favorite global business hotels. The staff, amenities and ambiance make me smile every time I arrive.

Few things that made me disappointed with the hotel: 1. Didn't mention that the hotel was doing remodeling on the first floor 2. Few days when my floor smelled like paint and main lobby smelled like paint also 3. Cant have food in lounge area after happy hour because the room will smell like food, even though they serve food for happy hour. 4. Couple of times when we ordered food, we were told they ran out, but have it the next day. Looks like they pre-oder there food from some place. The customer service was excellent! Always greeted with a smile and hello by mostly all staff members

Our stay at the hotel was very short but memorable. The hotel structure is amazing, the view and the overall comfort is wonderful. My fiancee and I got massages at the Amanary Spa which also was a great experience that we highly reccomend.