Hacienda Paradise Boutique Hotel by Xperience Hotels

This is an excellent small Boutique Hotel with very friendly and helpfull staff. Absolutely clean. Only the breakfast buffet could be improved.

This is strictly a budget hotel option. Not a luxury hotel to lounge around all day. Excellent location in the center of town. Police and military officers walk and drive around at all times. We felt very safe walking around day and night. Can walk everywhere from the hotel. Staff helpful with any questions at any time. The first night they must have forgotten to change the sheets as I found other people’s hairs in the bed. It was taken care of immediately. No further issues after that. Good breakfast. We used this hotel only to sleep and shower since we planned many day trips and excursions. Furniture needs upgrading. Only one bottle of water provided in the room for the entire stay. You can refill the bottle in the lobby water cooler. They are very frugal with the use of water and electricity. Again, a decent, safe and basic accommodation to sleep, shower and eat breakfast.

Pros: service staff was to nicely, good breakfast and location near to 5th avenue Cons: i have 3 nights and only have 1 soap

Bed was comfy & the location great. Also, breakfast changed daily. I would definitely stay here again.

Great location. Nice room.

Close to 5th av. , Downtown, mamitas club, stores, wall mart, ( bad breakfast ) just breakfast no service. All staff friendly

Great hotel. Big, clean room, comfy bed. Rooms have balcony and overlook pool area. Good breakfast with Mexican pastries, meat, cheese, hot items, yogurt, fresh fruit, juice, coffee. The staff is great--friendly, helpful with local recommendations. Special kudos to Gonzalo and night security for their help during acute medical issue. Offered to go to the pharmacy for me. Rosi, Gonzalo and the whole staff kept an eye on me for the rest of the stay to make sure I was okay. Even sent a fruit plate to my room. Hotel located a block off 5th Ave. at the better end--lots of good restaurants and live music nearby. Hotel next door cranks up the bass all day long. It can be a little annoying at the pool--not the HP's fault. Beach only 5-10 min walk. Try the Kool Beach Club-really nice. About $25+ for lounger w/umbrella and you get it all back in food/beverage. They have a pool. If seaweed is a problem in Playa, go to HP's sister hotel beach club about 25 min away. About $25 including transportation and you get $15 back in food/beverage.

Staff was so friendly, clean hotel, and not too big or too loud. If I come back, i will return <3

Pros: + Staff is attentive, kind and helpful + Beds were comfortable and the pillows were fantastic. + Great area Cons: - As mentioned by many others. STAY AWAY during weekends. The sound from the night club next door is really something else. It really is. If you're gonna stay out until 3am. You're good. Otherwise no sound cancelation piece in the world can help you. - I have rarely had a more confused breakfast with a strange mixture of food. The server does not speak English. The "buffet" was mediocre, at best. - the pool area is in complete shade throughout the day and the pool is in VERY poor condition and poorly cleaned. I would not return.

Good Hotel Boutique, next to the 5 th avenue, bad pool. Good staff.