Red Roof Inn & Suites Manchester, TN i Manchester

Stopped for an overnight on a trip from Florida to Indiana. Staff was great, very friendly and helpful. We travel with our dog, she was welcomed like she was an old family friend. Property was clean and well kept. Breakfast was exceptional. Sausage, egg patties, biscuits and gravy off course, Homemade REAL oatmeal. The always popular waffle maker. Fresh fruit, cereal and muffins. 2 juice choices and fresh coffee.

Very nice area. Room nice and clean. Hotel staff very helpful.

Our check-in was fine. We arrived late in the evening, went straight to bed in preparation for an early morning wake-up and getting right on the road. Upon our waking my husband took a shower first. There was no hot water!!! Since we had to get on the road immediately, he took a cold shower as did I. When we went to check out, I explained the problem to the manager and requested a 50% refund. He told me he could not do that and that I would have to contact Expedia myself. Upon my insistence and after 30 minutes of discussion, he contacted Expedia and they explained the simple procedure he needed to follow in order to process a refund to the debit card that I had used to pay for the reservation. I have not yet seen a refund to my account. I will never stay there again!!! What a hassle!!!

good hotel for the price

I will start by saying that for the price I did not expect top notch anything; I did expect cleanliness and saftey standards. First of all one of our non-smoking rooms always smelt like smoke (to the extent that i purchased air freashener and nurteralizer). 2nd our shower faucets in both rooms were installed backwards, upon complaint discovered that this situation is known to staff and not repaired nor communicated to guests. 3rd the pool had mold growing in all cracks and crevasses, the access ladder was broken, the life preserver was carelessly tossed into a heap ceeating an unusable rescue tool. The hot tub was anything but hot and was in the same deplorable condition as the pool it even had the controls removed. The patio furniture avaiable was dirty cracked and broken. In our 3 day stay the cigerette butts that were on the table the first day were still there on the 3rd day. We were unable to enjoy any tune around the pool. Prior to our visit we called to request a late check out time and were given till 1pm on the day we left we were told to be out by 12pm. To top off that lie our keys to both rooms were deactivated before 10am. Will never stay here again untill new ownership and management is in place.