ibis Brussels Centre Gare Midi

The bed and room were clean and comfy. The staff were quite rude and I didn’t like the area the hotel was in. I also had to pay a city tax on top of what had already been paid even though hotels.com said everything had been paid prior to my arrival. It was an okay hotel for a night but I wouldn’t stay there for a prolonged time.

The staff was really friendly and helpful. Problem is with the room condition which was a bit run down (though the hotel is being renovated). The other major issue is for some reason they won’t give one room to four people. We were a family of 2 adults, 1 child (6) and one infant.. yet we were forced to book two rooms for insurance reasons. We all ended up sleeping in the same room. And the rooms were quite spacious - as both had enough room for a double bed and a single bed and a cot. Good location and generous breakfast. Once again - very friendly staff who offered us all help.

There was a small problem but a girl called Anna from the smile team went out of her way to resolve the problem this member of staff is a credit to the ibis.all in all a very pleasant stay. Robert beevers.

Close to train station was the reason of choice. Outstanding desk service. Restaurant supervisor was not a friendly lady. Clean and comfortable!

was good the staff was very kind