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Dette 3-stjernede hotel i Keswick tilbyder restaurant
Very disappointed. Very expensive for what you got. It’s a shame because you can see that…
8. sep. 2021
The hotel was very nice. The staff were friendly. It’s in a good location with nice views…
8. sep. 2021
Husk: Når du indsamler 10 stempler, får du 1 bonusnat*
Dette overnatningssted har indført foranstaltninger i forhold til øget rengøring og gæsters sikkerhed.
Der anvendes desinfektionsmiddel til rengøring af overnatningsstedet, ofte berørte overflader rengøres med desinfektionsmiddel mellem ophold, og sengetøj og håndklæder vaskes ved mindst 60 °C.
Der er tiltag for at sikre social afstand, og gæster bliver tilbudt håndsprit.
Dette overnatningssted har ingen elevator.
Gæster kan være helt rolige, da der er brandslukker på stedet.
Dette overnatningssted accepterer debetkort. Kontanter accepteres ikke.
*Se gebyrer og politikker for yderligere oplysninger eller tillægsgebyrer
We booked the day befire and the hotel was lovely and spacious.
Joanne, Rejse på 1 nat, 5. sep. 2021
Not fancy but clean friendly and pleasant. Good location
C, Rejse på 3 nætter, 30. aug. 2021
The hotel is a warm friendly place , the staff are really friendly and room very clean. Food was excellent and the location to Keswick was just right taking only 20 minutes to walk. Definitely would stay again.
Gary, Rejse på 1 nat, 30. aug. 2021
The photos of the room on the website looked far better than the room we received. We stayed in a twin room on the ground floor which lacked lustre, smelt damp and was in desperate need for a spruce up. Surfaces were dusty, bathroom was mouldy/dusty and dated. The shower was like a dribble. We thought it's okay for one night it was just somewhere to get our heads down after a long day of travelling and walking. We hardly slept. Hotel maintainence staff where up and down the corridor all night (early hours of the morning 3 and 4am, talking really loud and even hoovering! We are really disappointed especially for the price we paid. The only redeeming factors were the location and the breakfast was good.
Familierejse på 1 nat, 26. jul. 2021
Rooms wasn’t as photo shows had no air conditioning to be honest the hotel is in need of a up date but it was clean staff where really friendly and very helpful would I stay again yes
Mandy, Familierejse på 2 nætter, 16. jul. 2021
Ill start on positive note. The rooms were clean and comfortable as were the beds. However the shared areas needed updating AND cleaning. The bar area was dirty and tables not cleaned after being used. In fact i never saw them being cleaned. Staff just stood around bar area. I appreciate training as freshly openned up due to covid but not acceptable. Some staff did not wear masks but cleared could as holding and some not covering nose only mouth. Hand saniter hand run out in the lift area, not sure about other areas. This is all ashame as this made me feel unhappy and unsafe in shared areas.
Helen, Rejse på 2 nætter, 21. jun. 2021
We were very disappointed with the stay as it felt like false advertising to what we had booked. None of the pictures against this hotel on this site were actually what the place looked like. There were apartments opposite the building we were staying in, and they are the pictures seen on this site, not the actual hotel. The hotel itself was very run down both on the outside and in. Hotel was also understaffed and were left waiting long times to check in and to get drinks at the bar. Overall very disappointed and would not recommend.
Rejse på 1 nat, 17. jun. 2021
The hotel was struggling from a lack of staff. We arrived at about 4 o'clock but did not get a room until 10pm! Everyone else suffered the same treatment. We were there for 2 nights and our room was never serviced. The lack of staff effected all areas - slow service in the restaurant and bars. Clearly the problem was unusual and I would add that the few staff that were around were helpful whilst working in very difficult situation. The hotel did not charge us for our first night
M, Rejse på 2 nætter, 31. maj 2021
Lack of staff led to very poor room condition ie cleanliness, very late check in time as room as not ready, bed linen was very good but as there was staff problems the room was not cleaned or finished properly.
Michael, Familierejse på 1 nat, 30. maj 2021
Very run down hotel. Not enough staff to even clean the room. Had to wait hours for our room to be ready. Decor is very bad with paint peeling off the walls all over. Would not recommend this hotel. Such a shame as it is in a lovely location.
Y, Rejse på 1 nat, 28. maj 2021