2/10 Dårligt
28. juli 2022
All in all it was a horrible experience. The cooler in the room was not working, so it was horribly warm and impossible to get a good night sleep. The first evening we asked the reception to do something about it…. We got a fan. The day after I spoke to the reception again and asked if we could get a new room with a cooling system that worked. We have small children and they were very upset with the heat in the room. The receptionist promised that they would find a solution and call me. We never got a call or anything. After that we just gave up getting any help from the hotel. It is too much money to spend in a very old room were it is like an oven and the staff don’t help with making it right.
Sarah
Sarah, familierejse på 5 nætter
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