Four Points By Sheraton French Quarter

Service was exceptional! From check in to check out the hospitality of the staff seemed personal. The staff treated us like family not a customer.

The people at the hotel are great and helpful. We had breakfast in the dining room daily and it was very good especially the French toast-excellent. Location is close to all the spots although Frenchman Street is about a 15 minute walk as is the WW II Museum. Mary the Concierge is the greatest , book your side trips with her. The Swamp Air-boat Tour is great but if your offended by colorful language it might not be for you. The plantation tour is informative but the house was not as grand as one would expect. Frenchman Street is the place to go to hear real New Orleans music and the drink prices are better than the Bourbon Street area.

We got a balcony room and it was a shared balcony. We were a little worried at first about someone possibly trying to get into our room, but the doors to the rooms have two separate dead bolt locks so we were very pleased after that. The shared balcony is very nice and spacious. They also provide you with a set of earplugs for any noise going on out side. The shower had good water pressure and hot water held up. The food made in the restaurant was absolutely delicious, some of the better tasting room service we have had.

Nice hotel in the middle of the French Quarter. My only issue was the water in the shower was not hot at all. I warm enough to shower, but no where near hot.

The room was comfortable and the staff was pleasant. I booked a Bourbon balcony room and was a little disappointed that it was on the fourth floor and the balcony wasn’t covered. There was no room service to bring me a pot of coffee in the mornings. It’s a nice hotel with a very good location but I’ll stay elsewhere next time.