See all properties

Best Western Plus The Charles Hotel

3.0 star property
Relax with scenic views of nature then recharge with an energizing swim or hearty meal.

Choose dates to view prices

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Pet friendly
  • Non-smoking
  • Free breakfast
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Lobby fireplace
  • Vending machine
  • Laundry service
Feel at home
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is $106
includes taxes & fees
$91 per night
Feb 10 - Feb 11

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Baymont by Wyndham St. Charles

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 1,002 reviews
The price is $92
includes taxes & fees
$80 per night
Feb 23 - Feb 24
Baymont by Wyndham St. Charles
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • Ameristar Casino St. Charles - 10 min walk
  • Historic Main Street - 11 min walk
  • St Charles Convention Center - 14 min walk
  • Lindenwood University - 3 min drive
  • Hollywood Casino - 7 min drive

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 11 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 21 min drive
  • Kirkwood Station - 22 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Amerisports Bar & Grill - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

When you stay at Best Western Plus The Charles Hotel, you'll be within a 15-minute walk of Ameristar Casino St. Charles and St Charles Convention Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch, and dinner. A fitness center and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Is there a pool at Best Western Plus The Charles Hotel?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus The Charles Hotel?

Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus The Charles Hotel?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Express check-in is available.

Is there an onsite casino at Best Western Plus The Charles Hotel?

No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (10-min walk) and Hollywood Casino (7-min drive) are both nearby.

What is there to do at Best Western Plus The Charles Hotel and nearby?

Best Western Plus The Charles Hotel has an indoor pool and a fitness center, as well as a picnic area and a garden.

What's the area around Best Western Plus The Charles Hotel like?

Best Western Plus The Charles Hotel is located by the river, a short 10-minute walk from Ameristar Casino St. Charles and 14 minutes' walk from St Charles Convention Center. Travelers give top marks for the hotel's prime location.

Reviews

8.0

Very Good

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Overall Clean Hotel
Upon check in, James greeted us. He was very friendly and outgoing. We got to our room and it smelled like it was smoked in. We called the front desk and James went above and beyond to get us a different room. The second room was clean. The toilet, however, was very close to the floor. It was difficult to stand up from it. It would have been fine for a very short person or a child but not an average adult. The desk was broken in 2 places. There was also a dirty wash cloth left in the shower.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Very Clean
The hotel was very clean. The room was spacious but the bathroom was very poorly constructed. Very small and very little water pressure. There were several options on the breakfast buffet and it was very good. The pool opens at 5am which was nice.
Christy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Affordable, clean, and great location
Clean room, helpful and nice staff
Danielle, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ronnie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jeff, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

RaChelle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room for decent price
Everything was great from the time we walked through the door, to the comfort of the bed and pillows to the breakfast! I still give this hotel a 5 star even though two small things, one the water pressure was very low, and I think it was the kitchen manager but she was a little rude
Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was very friendly and knowledgeable fast check in explained everything room was very clean
Richard, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just ok
The room was just ok, felt a little run down and dingy. The coffee was horrible, so much so we opted to eat breakfast elsewhere despite the free breakfast. Check in was easy and the staff was courteous.
Linda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vacation
Great friendly staff. Great central location for visiting my family. Great breakfast.
8-night trip
Verified Hotels.com guest review

10/10 Exceptional

St charles
Great hotel near historic St Charles. Easy off/on freeway. Lots of shopping and dining around.
Donna, 1-night trip
Verified Hotels.com guest review

6/10 Good

overall good stay
the room was clean. the last night the TV stopped working. found out later the surge protector failed as the desk lamp use out also.
Mark, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Katlin, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Ronald, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

RON, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The only complaint would be the shower didn't seem to have mush water pressure. the water coming out of the shower head was not powerful enough to rinse out my shampoo.
Nancy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly check in
Cindy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bathroom was not clean. There was dirty towels behind bathroom door.
Tracy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Urgent safety concerns
I am reaching out regarding a deeply concerning incident that occurred during my recent stay at your St. Charles, MO location. I had checked in last night with my friend, Meraiah, after celebrating a friend’s 21st birthday at the nearby Ameristar Casino. We chose your hotel specifically to ensure a safe place to rest for the night. However, in the middle of the night, we were abruptly woken up by two unfamiliar men who managed to unlock and open our hotel room door. We were issued two keys upon check-in, so I am alarmed as to how these individuals had access to our room. Fortunately, we had secured the top latch, preventing their entry and avoiding a potentially dangerous situation. After the incident, I reported this to the front desk, but to my disappointment, the staff member responded with a dismissive attitude, suggesting that this was not a significant concern. I am reaching out because this is a very serious matter, both for my friend’s and my own personal safety, as well as the reputation of your establishment. We trusted that staying at Best Western would provide us with peace of mind and security. I kindly ask that you look into this issue and review your hotel’s procedures for guest room access, as well as address this specific incident with your staff to ensure it is taken seriously. I would appreciate a prompt response, as well as any information on steps Best Western will take to ensure this type of security breach does not happen again.
Kaila, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cynthia, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Quick friendly check-in. Close to Family Arena. Simply used the room to change then left for concert. Afterwards slept. No chance to check out pool or breakfast. Overall, met our needs. Thank you
Michele, 1-night family trip
Verified Expedia guest review