Park Plaza Victoria Amsterdam

No Cleaning for both 2 days of the stay. Incompetent staff not helping or taking responsibility at all. I had paid for roses and champagne for our room at 16:00 and came back to a still clean room and the second day with no roses or bottle. Ruined a planned moment and got no help when talking to the reception again. Spa was a joke with no info at all and no possibility to change there and was not told anything before getting there. We were supposed to bathe and go back to the room wet and with no robe or slippers given before hand. Hotel and breakfast was good in general but staff and service terrible. No accountability or responsibility taken. We did not get a cleaning once on the entire stay !

Super dejligt og nyrenoveret hotel. Lækker morgenmad. Lige ved central stationen og downtown.

Super lækkert hotel. meget venligt og imødekommende personale. Virkelig god restaurant der er tilknyttet.

For a 4 star hotel, it should’ve been of higher standard! Cleaning of room first 4:30 pm and that’s too late.

Dejligt hotel central

Hotellet lå rigtigt centralt. Blev dog vække om natten af støj fra faldstammen fra toiletterne ovenpå og vækket tidligt af musikken fra restauranten nedenunder.

Fantastisk placering, fantastisk mad, fantastisk personale. Men MEGET beskidt værelse... der var “snask” i gardinerne, støv (ikke kun lidt) på alle overflader, beskidte håndklæder og beskidt brusekabine. Herudover virkede vores tv ikke og der manglede håndklæder og dyne/pude til en person.

Lækkert hotel med god mad og beliggenhed lige midt i byen.

Good hotel, with very good location. Needed absolutely nothing here. Would absolutely visit again.. Why only 4 stars then? The rooms were not very soundproof, and you could clearly hear conversations from adjacent rooms (although, we had no problems with noisy guests). Took a bit too long time at check out, due to busy staff.. Slow service at the bar one night. Spa facilities were decent, but not perfect.

Relativt skuffende at hotellet "glemte" at rengøre værelset. Vi kom fredag og kunne lørdag eftermiddag konstatere, at værelset ikke var gjort rent. Det påtalte vi lørdag eftermiddag og hotellet oplyste, at det ville blive ordnet mens vi var ude - det sket aldrig. Af princip gider vi ikke bruge energi på sådan noget på en weekend tur, men det betyder da at vi ikke kommer tilbage igen. Pool området var relativt tarveligt. Tror jeg vil opsummere det sådan, at det var en super tur på trods af hotellet...