Fairfield Inn & Suites Grand Rapids

Didn't have reserved room, dirty inside with old string cheese just hanging out in the fridge.

Stay was good. Only thing that was EXTREMELY annoying was at around 3 am in the morning I called the front desk and NO ONE answered the phone. I called 3 times before someone FINALLY picked up the phone!!

I would have given this hotel a higher review, except for the fact that our room never got cleaned during our two night stay. While we did have a "Do Not Disturb" sign on the door early in the day, when we left the room at roughly 1:00 p.m., we stopped by to tell the maid that the room could be cleaned now. So we were highly disappointed when we returned late at night and it had never been touched. More disappointing was that the desk staff showed little concern when we checked out and this was brought to their attention. As far as I'm concerned, I paid for this service, and should have received some sort of compensation for the trouble...not just a simple apology. Otherwise, the room and hotel were as expected for a Fairfield and the food was good.

Hotel was grest. I will stay rhwre again. Nice and clean.

Great trip. But what the heck, no bacon at breakfast??? Lol.