Omni Dallas Hotel at Park West

Wasn't happen with our stay. We had reservations for 1 room with 2 queen beds and somehow they said they ran out of rooms how do you run out when we had reservations in other words they gave our room away. The shower would not drain proper, dirty cups in the bathroom.

Great hotel! 15 mins from downtown, decent distance from shopping and restaurants.

A little too noisy for me. I could hear the people in the next room.

I arrived early and went to the front desk to ask if I could check in early. They didn't have a room available but my brother was also staying there so we went to his room until they called. They called at 3pm saying the room was ready. When we got to our room I noticed the beds were doubles when my itinerary said queens. I called the front desk and they informed me that since I booked on a 3rd party site I got bumped out of my reserved room for others who booked through them. I asked if there was a change in the room rate and was told no. They were friendly about it but it was still a slight inconvenience. If I had known ahead of time I'd have asked for a king upgrade and had a spare mattress brought up so one of my nephews wouldn't have had to sleep on the floor. Otherwise the rate was reasonable and the hotel is very nice.

Everyone was pleasant , very very clean.