We booked this several months in advance. We were super bummed about the no free breakfast, but did the vouchers for Raegans House of Pancakes one morning (eh, was okay). When we arrived we found out our room wasn't available, which was understandable due to renovations. They gave us a couple gift cards for the arcade and arcade city for the inconvenience. They charge $100 a night incidentals, but we had an email for a maximum, so they waived the additional amount. You are able to charge everything, but the arcade to your room to be taken out of the incidental amount which we liked.
We pretty much had the hotel to ourselves most of the week, but had an amazing time.
Everyone was amazing though; to the lifeguards, activities, stores, front end etc. They even participated in activities. Everyone was so kind and courteous. Shout out to everyone of course, but I can only remember a few names- Heidi, Nate, Kenny, Alyssa, Josh, Jocelyn. Thank you all for being amazing. :)
I'm so glad we could make their day as much as they did ours.
We will be back. Don't let the renovations determine your stay.
For some reason it won't let me add pictures. :/