Fairmont Copley Plaza, Boston

Unexpected costs. Rudeness of staff at checkin.

An anniversary/Christmas shopping visit; engaging in Fairmont Copley elegance, hospitality, fine food and drink. From the first contact with the doorman and valet, to check out and the parting valet service, every member of the staff with whom we had contact was cheerful, helpful and welcoming.We were particularly impressed with the dinner at Oak Room Long Bar where, in spite of the very busy atmosphere, a superior meal flowed from kitchen to table with a polished practice. When we returned to the restaurant/bar for a nightcap, we saw the bar filled and before we could give up on the idea, the truly accommodating room manager whisked us into a cozy table with immediate service. And to match the hospitality of the amenities, the room was turned out impeccably; the bed was perfect, the bath clean and comfortable, and the closet spacious. We look forward to our next stay at Fairmont Copley Plaza.

This is our favorite place. They were so welcoming to our family And our New puppy!!

Beautiful Historic property. The lobby is amazing. Our room was small but that’s to be expected in a property this old. My only complaint was that our room was very warm amd the air was extremely dry. The star of the hotel is the restaurant. Definitely take the time to have a meal or drinks at the Oak Long Bar - beautiful.

We had a fabulous stay here!